Avis (26 035)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
28 août 2023

Não consigo conectar o DSERS ao SHOPIFY.
Preciso de ajuda urgente, se tiver alguem para me ajudar.

Loja Amalui
Brésil
25 jours d’utilisation de l’application
DSers a répondu 31 août 2023

Hello,

Thank you for your feedback and fot telling us about your issue.
Our customer service team is trying to reach out to you to solve this, but you can also contact them

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

7 avril 2021

Just shit, noone product whit their correct photo or variant, really sad...
Oberlo much better, for sure

ElectroPhox
Espagne
Environ un mois d’utilisation de l’application
DSers a répondu 7 avril 2021

Hello ElectroPhox team!

Thank you for your review.
I'm sorry you faced some issue with DSers.
We couldn't find any record of your contacting our customer service, they would be more than happy to help you in solving the issue you faced.

We are trying to always improve and we are more than happy to listen to your potential suggestions.

Have a good day!

14 juillet 2023

já está aulizado e escreve isso;
DSers-AliExpress Dropshipping é incompatível no momento
Embora seja possível usar o app, ele pode não funcionar conforme o esperado se não for atualizado.
experiencia
Entre em contato com o desenvolvedor para obter assistência ou desinstale o app e encontre uma alternativa na App Store da Shopify. oque faço?

lojas Ammerican Sul
Brésil
26 jours d’utilisation de l’application
DSers a répondu 16 juillet 2023

Hello,

Don't worry, DSers is here to stay!
Due to Shopify's updated detection system, you may see 'DSers unsupported'.
Please be assured that this will not affect your business and we are working with Shopify to solve this issue as soon as possible.

DSers team,

15 novembre 2019

This app doesn’t work, no email communication and terrible login features, doesn’t let you login... fix it...

TFBOA
États-Unis
27 jours d’utilisation de l’application
DSers a répondu 18 novembre 2019

Hi there !

We are sorry that some issue happened to you.
You can get to us via email
1.on Shopify App Store page
2.on App page of Shopify admin
3.on DSers-Contact page
And team does not get any contact from you yet.
Please feel free to contact us and we will help to check.

14 juin 2020

really bad support, a lot of bugs......................................................................

Smart Paradise Brasil
Brésil
26 jours d’utilisation de l’application
DSers a répondu 14 juin 2020

Hi there team! We are sorry for less support during weekends. Team will get back to you on Monday when we get back to office. Please feel free to update us if you still have issues when using DSers.We will try best to help you out. Also, a better support service for you is on the way. Hope to talk with you soon !

1 septembre 2023

não consigo entrar, fica dando erro, e na hora de trocar senha fala que não pode ser registrado

Minha loja
Brésil
18 jours d’utilisation de l’application
DSers a répondu 3 septembre 2023

Hi there
Thank you so much for taking time to write this feedabck to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

18 juin 2023

Apenas instalei este aplicativo para conhecer e em seguida desinstalei, e me cobraram $ 19,00 USD na fatura

Presente Fino
Brésil
23 jours d’utilisation de l’application
DSers a répondu 19 juin 2023

Hello,

Thank you for your feedback.
After carefully checking, you used some paid features after the trial period ended and subscribed to a paid plan, which you later canceled.

Please drop our customer services team a message via on any below methods for refund

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

14 juin 2022

Tube que emigrar de Oberlo a Dsers obligatoriamente porque no me daban opcion, pensaba que iba a ser mejor pero resulta que es muchisimo mas dificil de utilizar, nada intuitiva, la interfaz parece super vieja comparada con la de Oberlo. Si pudiera volver a Oberlo o si cambiaran el look y la manera de utilizar Dsers seria muy feliz. siento que tardo muchsimo mas tiempo en hacer lo que antes tardaba nada. Por otro lado el servicio de atencion al cliente es bueno, Helen me ha ayudado en lo que necesitaba de una muy buena forma.

The Bunnies Store
Espagne
22 jours d’utilisation de l’application
DSers a répondu 14 juin 2022

Hello The Bunnies Store,

Thank you for your feedback, we appreciate it.
DSers is indeed a bit different from Oberlo, and might a bit more complicated to handle at first, we are working hard to improve things and make easier to use.
We're working on several optimization and we'll take your suggestions into consideration.
We also appreciate your comment on our customer service, we work hard to be here in case our merchants have any questions!

Have a good day from the DSers Team

11 août 2022

app gets stuck when binding with the store. I can't connect. Used 2 different browsers. Can't import products. No good.

Shopponomics
États-Unis
21 jours d’utilisation de l’application
DSers a répondu 11 août 2022

Hi there
Thank you so much for taking time to write this feedabck to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

Modifié le 30 mai 2020

GARBAGE APP CHANGED OVERNIGHT AND FUCKED UP ALL MY ACCOUNTS NOW I EVEN HAVE TO PAY FOR YOUR RUBBISH APP??? NO WAY!! MOVING TO OBERLO BYE!

Gwiyomi Soap
Singapour
20 jours d’utilisation de l’application
DSers a répondu 31 mai 2020

Hi team!We are sorry that you have issue after we updated the version. The upgrade was notified to all users more than a month ago. If you have any unexpected issue, please feel free to contact our support about the issue you are having. And I believe that you would understand that it's a necessary step to make the app a charged one to provide all users better service. Even though, you still can use this app for free as we provide free version which is enough when you start business and make it profitable. We thank you for your understanding and sorry for the inconvenience caused. Have a great day.