Avis (30 432)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
15 novembre 2024

Zoe was my support helper. She went above and beyond to help me and resolved my order efficiently. Will definitely be asking her for more help in the future!

FiguresbyChristina
Canada
11 jours d’utilisation de l’application
DSers a répondu 17 novembre 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1 octobre 2024

Chrissy offered me great help!!

Quick and easy to understand responses.

Overall just great work

Verety
Suisse
8 jours d’utilisation de l’application
DSers a répondu 10 octobre 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3 septembre 2024

Best customer support , i always work with them and the service is better and better!

POP MART México
Mexique
2 mois d’utilisation de l’application
DSers a répondu 5 septembre 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

8 septembre 2024

I was very confused with the DSers mapping and Vivian helped me really quick on solving my issue. The customer service is truely fast. Thankyou

acid.
États-Unis
Environ 2 mois d’utilisation de l’application
DSers a répondu 10 septembre 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29 août 2024

nice and helpful customer service people. Specially Selena, Nice, Helpful and very patient. Thanks a lot

M.Shahin
Koweït
5 mois d’utilisation de l’application
DSers a répondu 1 septembre 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

17 novembre 2024

nice app and Esfania from the support team helped me a lot.

Exclusaro
Royaume-Uni
Environ un mois d’utilisation de l’application
DSers a répondu 18 novembre 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

7 octobre 2024

Very good app, good layout, so it's easy to find everything.

The assistants are very helpful. Especialy Zoe, she is very friendly and sweet person:)

Glitteo
Lituanie
2 mois d’utilisation de l’application
DSers a répondu 10 octobre 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 août 2024

Chloe was incredibly helpful in setting up my DSers account and assisting with order fulfillment. She spent almost an hour, or even more, making sure everything was working perfectly, and did so with kindness and patience. I'm truly grateful for her support!

MirelleDeluxe
Royaume-Uni
4 mois d’utilisation de l’application
DSers a répondu 18 août 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

28 août 2024

As far as customer service Sans has provided me top-notch 10+ as far as I'm concerned. I'm a novice to all of this and Sans had so much patience with me. She is amazing and I so appreciate her.

Pampered Pets Bazaar LLC
États-Unis
4 mois d’utilisation de l’application
DSers a répondu 1 septembre 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

23 juillet 2024

I recently had the pleasure of working with Aimee from DSers customer service, and I am beyond impressed with the assistance I received. Aimee was incredibly nice and attentive, taking the time to understand my issue thoroughly. Her expertise and patience in guiding me through the solution were outstanding. She not only fixed my problem efficiently but also made the whole experience pleasant and stress-free. Thank you, Aimee, for your exceptional service! You’ve made a loyal customer out of me.

Sanrio Center
États-Unis
11 mois d’utilisation de l’application
DSers a répondu 24 juillet 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team