Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
8 avril 2024

Adele was exceptional in providing assistance with my service queries. Detailed responses were given to every question, making the process clear and manageable. The professionalism and depth of knowledge displayed were remarkable, ensuring a smooth and efficient experience, specially for someone that just started with dropshipping like me. Highly recommended for anyone in need of comprehensive and skilled support !

VersaChic
France
Environ 20 heures d’utilisation de l’application
DSers a répondu 10 avril 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 janvier 2024

I am writing this review for a excellent support of DSers team, via facebook messenger, the team guided step by step, my order was placed by fast shipping but supplier, logistic cooperation do not accepted fast shipping method, and DSers team guide me how I can proceed my order standard method and canceled my previous order and refund.
although team is very supportive behaviors.
Thank you

PawsLifeCo
Canada
Plus d'un an d’utilisation de l’application
DSers a répondu 15 janvier 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 janvier 2024

Excellent advice from Jenny, thanks to her I was able to solve technical problems, due to lack of knowledge in the processes, since I am new to dsers. but I highly recommend the application

SHOPZITO
Mexique
4 mois d’utilisation de l’application
DSers a répondu 17 janvier 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10 avril 2024

I had issues with the bundle and i've got really helped. thanks a lot to be patient and polite.

cozysleep
France
Environ un mois d’utilisation de l’application
DSers a répondu 14 avril 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

1 mars 2024

Fantastic customer service, Rin and Tiffany were also incredibly helpful, Tiffany went above and beyond with her customer service and saved me a lot of time! Absolutely fantastic!

DolceAbode
Royaume-Uni
Environ 2 mois d’utilisation de l’application
DSers a répondu 3 mars 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

8 mars 2024

Today i had a nice conversation with Vivian from the Support that helped me with some Problems and solved them with patience and know how. Thank you Vivian!

nostagames.com
Allemagne
10 mois d’utilisation de l’application
DSers a répondu 10 mars 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16 mars 2024

I had the pleasure of interacting with Sherry from DSers-AliExpress's customer service team, and it was a truly exceptional experience. I encountered a problem with the app functionality, and Sherry's prompt and professional assistance resolved my issue and exceeded my expectations.

Sherry's communication was clear, courteous, and efficient. She patiently listened to my concerns, swiftly identified the root cause of the problem, and provided step-by-step guidance on how to rectify it. Her expertise and knowledge of the platform were evident throughout our interaction, instilling confidence in her proposed solution.

ViralXpress™
Singapour
4 jours d’utilisation de l’application
DSers a répondu 17 mars 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 février 2024

Blanca was a great help to me! Got my issues fixed fast Highly Recommend!

Lightninghawkstorm
États-Unis
3 mois d’utilisation de l’application
DSers a répondu 16 février 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

23 mars 2024

I like to customer service of lucia she is detail oriented and give all answer without hesitation

R$D
Australie
3 mois d’utilisation de l’application
DSers a répondu 24 mars 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

1 mars 2024

Sandy is just the best. she solved my problem so quick. Her patience and well detailed explanation needs to be studied. she is my favorite. i had great experience.

Pets Planet
États-Unis
29 jours d’utilisation de l’application
DSers a répondu 3 mars 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team