Avis (30 303)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
15 novembre 2024

Very great support by Selena. She made my day. Thank you very much.

Creativedesignshop24
Allemagne
Plus de 2 ans d’utilisation de l’application
DSers a répondu 17 novembre 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

21 septembre 2024

I spoke with one of the customer service people, he was very friendly and helpful, his service was too fast for me, it is excellent.
Thank you very much Jess for the service

Planet de chiens
Canada
Environ 2 ans d’utilisation de l’application
DSers a répondu 7 octobre 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

7 septembre 2024

DSers has truly transformed the way I manage my dropshipping business! The integration with AliExpress is incredibly smooth, making product importing and order fulfillment faster and more efficient. The ability to process bulk orders has been a lifesaver, letting me handle large volumes with minimal effort.

A special shoutout to Luna from the support team, who provided fantastic assistance. Luna was patient, knowledgeable, and made sure all my questions were answered thoroughly, ensuring that my setup was flawless. Exceptional customer service like this makes all the difference!

I highly recommend DSers to anyone looking for an efficient and user-friendly tool to scale their dropshipping business.

Vital Blue
Pologne
4 mois d’utilisation de l’application
DSers a répondu 8 septembre 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 novembre 2024

Hi, I love the app. And the customer service is wonderful. With Sans' help I was able to reimport all the products back to my store quickly. Thanks for everything.

Perlen Wiot
Allemagne
8 mois d’utilisation de l’application
DSers a répondu 6 novembre 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

23 août 2024

Dear DSers Team,

I wanted to take a moment to express my sincere appreciation for the outstanding support I received from your team, particularly from Rfimp. The assistance provided was not only prompt but also incredibly thorough and helpful.

Rfimp went above and beyond to ensure that all my questions were answered and provided clear guidance on how to optimize my use of the DSers platform. The level of professionalism and knowledge demonstrated was truly impressive, and I feel much more confident in managing my store's operations thanks to this support.

Please extend my gratitude to Rfimp for the exceptional service. I look forward to continuing to work with DSers and highly recommend your platform to others in the e-commerce community.

Thank you once again for your excellent service.

Anime Arcadia
Allemagne
Plus d'un an d’utilisation de l’application
DSers a répondu 25 août 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

26 octobre 2024

I had an issue with my Shopify store, and Luna from DSers support was an absolute lifesaver! She was incredibly helpful, patient, and quick to respond to my questions. Luna guided me step-by-step through the solution, making sure I fully understood each part of the process. Her support made a huge difference, and I felt genuinely cared for as a customer.

Big thanks to Luna and the DSers team for their exceptional support and for providing such a fantastic tool that simplifies dropshipping with AliExpress. Highly recommend both the DSers tool and their support team!

All State Market
États-Unis
Environ 2 mois d’utilisation de l’application
DSers a répondu 27 octobre 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

15 novembre 2024

Aimee, was super amazing in helping me resolve my unmapped product in Dsers in record time, enabling me to fulfil my customer order on time.
Great work

ACTKO Lifestyle
Royaume-Uni
Plus d'un an d’utilisation de l’application
DSers a répondu 17 novembre 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 novembre 2024

I was helped out by Villanelle and he did a great job taking care of me. He was fast and professional. You need more people like him in your company to represent you.

AlphaTechGuru
États-Unis
6 mois d’utilisation de l’application
DSers a répondu 10 novembre 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 novembre 2024

DSers is a fantastic tool for anyone in dropshipping. Its seamless integration with Shopify and efficient order management features save time and effort. The standout? Amazing customer service—responsive, professional, and always ready to help. With automated order syncing and supplier optimization, DSers makes scaling your business simple. Highly recommend!

Albay jewelry
États-Unis
26 jours d’utilisation de l’application
DSers a répondu 17 novembre 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 octobre 2024

Since this is my first purchase, Raphael has helped me with the entire process. I appreciate your professional help

Cabric Shop
États-Unis
3 mois d’utilisation de l’application
DSers a répondu 31 octobre 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team