Avis (29 836)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
28 septembre 2024

Olivia is very patient and timely in answering my questions, helped me solved my misunderstanding and helped me learn and navigate Dsers better, Thanks a lot!

GalGro
Singapour
3 jours d’utilisation de l’application
DSers a répondu 8 octobre 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18 juillet 2024

When I had trouble finding things I reached out to the DSers Support Team. They were quick to reply and I found exactly what I was needing to know. Thank you so much!
Dana

Dana’s Macrame
États-Unis
Environ 2 mois d’utilisation de l’application
DSers a répondu 21 juillet 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

17 juillet 2024

Maria was super helpful! My aliexpress got disconnected and I couldn't find my orders. She looked into and shared with me step by step on how to resolve. Great communication.

Kinoko
États-Unis
6 mois d’utilisation de l’application
DSers a répondu 18 juillet 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

18 août 2024

Customer Service representative Sandy was very helpful to understand my issue and providing the solutions accordingly.

Ladies Valley
Australie
2 mois d’utilisation de l’application
DSers a répondu 19 août 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

5 août 2024

Great customer service. My issues was resolved with a live agent at 10pm EST. Impeccable and friendly service!

thepawfits
États-Unis
Plus d'un an d’utilisation de l’application
DSers a répondu 7 août 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 juillet 2024

I was helped by Vivian for all my enquires and she was honestly super helpful and made it such an easy process for me.

Thank you to Vivian I honestly appreciate it!!

Kaliyah's Closet
Royaume-Uni
Environ 2 mois d’utilisation de l’application
DSers a répondu 21 juillet 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

24 septembre 2024

I contacted DSers for support fulfilling one of the products. Blance was very helpful. Thank you

Typhin
Canada
5 jours d’utilisation de l’application
DSers a répondu 8 octobre 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 juillet 2024

Thank you Rfimp for your help with my questions. TOP app!

Loja Fexx
Brésil
Presque 4 ans d’utilisation de l’application
DSers a répondu 24 juillet 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6 août 2024

When using free(Basic) subscription, we still have a bill of 49.90 for pro subscription. We would like to have this solved as soon as posible with a refund for money we had no intention to pay. If there is even cheaper subscription then the sum we pay, it is absolutely absurd. If this is for downloading, Dsers should have stated it, but the only thing there was is that there is a free subscription. This happened twice, once we got it delete after with no intent to pay, but by assumption of an employer that it was a mistake and plan was changed, it was dowloaded again, and same scenario has occured. Please take care of it.

onlyyoujewelry
États-Unis
26 jours d’utilisation de l’application
DSers a répondu 8 août 2024

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Please share more details of your issues with our customer service team, we do want to help you out there
Please contact our customer services team a by below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

21 octobre 2024

Zina was super helpful and very well prepared.
thank you so much <3
from Gaza ^^

Delivery Store
Royaume-Uni
9 jours d’utilisation de l’application
DSers a répondu 22 octobre 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team