Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
14 avril 2024

What an amazing level of customer service from Wendy! I'm still pretty new to the platform and was having a hard time figuring out how to fulfill my orders. Wendy had my issue resolve in under 5 minutes!

Thank you for all your help and support Wendy :)

Pets Plus
Canada
19 jours d’utilisation de l’application
DSers a répondu 15 avril 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

31 mars 2024

I got assistance from Wendy and I'm very satisfied with the fast service. Very thorough and fast replies. Appreciate the high quality customer service!

Remedy Attraction
Canada
Plus d'un an d’utilisation de l’application
DSers a répondu 2 avril 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 mars 2024

fast and excellent service! It was my first order using DSers and I was lost. Thanks for your chat service.

MaJoKi Apparels
Canada
Plus d'un an d’utilisation de l’application
DSers a répondu 18 mars 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

25 mars 2024

First of all, the response time was super fast! The issue was solved immediately by Raphael, no problems at all. Communication was clear, easy to understand. Very happy with the great service I received.

Elybliss
Australie
3 mois d’utilisation de l’application
DSers a répondu 27 mars 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30 mars 2024

Just had assistance from Lennon on the chat line and so happy with the service. Over and above expectations.
Thx so much.
Shelley

LAVISH STYLE ONLINE
Australie
Presque 2 ans d’utilisation de l’application
DSers a répondu 1 avril 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1 avril 2024

Great app, it's a lifesaver. I thought that I deleted something important, so I sent an email to support and got a very quick response with a solution to my problem. I wanted to send a special shout-out to Alice she was so helpful and I was able to resolve the issue easily. Thank you.

Royalty Made It Co
États-Unis
Environ un mois d’utilisation de l’application
DSers a répondu 6 avril 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2 avril 2024

I was having an issue seeing my orders in AliExpress and did not realize that my orders were under a different account and from DSers did some research and identified that there might be an issue with the account I'm logged in with, and sure enough an account that I thought was deactivated contained the orders I was looking for. Thanks Jenny

Shop Harmony Hub
États-Unis
2 mois d’utilisation de l’application
DSers a répondu 6 avril 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19 avril 2024

Aimee was truly helpful. I got support in a few minutes. Highly recommended!

Stellise
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
DSers a répondu 21 avril 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 février 2024

Had a brilliant experience with customer service with Eden! I had a problem mapping a product and within one minute it was done! Absolutely wonderful! Thank you Eden!

WiggleBrush
Royaume-Uni
Plus d'un an d’utilisation de l’application
DSers a répondu 29 février 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

17 avril 2024

Dsers customer service team is amazing, so quick to respond and help sort out the issues. Send step by step help for me to know how to do it myself as well - amazing dropshipping for new starters

Vogue Aura Finds
Royaume-Uni
Environ 2 mois d’utilisation de l’application
DSers a répondu 18 avril 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team