DSers‑AliExpress Dropshipping , 24 741 avis
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DSers is very easy to use and the customer support is wonderful. I've needed it a few times and they have always replied straight away and gone above and beyond. I spoke to 'Lucy' during my last help messenger chat and she was extremely helpful, kind and patient with me :)
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I was having an issue seeing my orders in AliExpress and did not realize that my orders were under a different account and from DSers did some research and identified that there might be an issue with the account I'm logged in with, and sure enough an account that I thought was deactivated contained the orders I was looking for. Thanks Jenny
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I had trouble with my shipping and was completely lost. When my first order came in, Lily helped me set up my shipping and tracking methods. It was one of the best customer support experiences I've had in a while, especially since she was only limited to chatting. Thanks again, Lily!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Aimee was truly helpful. I got support in a few minutes. Highly recommended!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had some problems with my order. However, Lucy was able to help me so well, everything worked immediately. Insanely good support. Always happy to return! Absolute 10 out of 10!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Sandy was outstanding if This customer service was the best I have ever received in my life and I also work in the customer service field and it gets draining and annoying, but Sandy was very patient with me and guided me through the entire process. This was hands down the best service I have received for any customer service rep 10 stars for you Sandy you're the best <3
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I had a question regarding the accuracy of my inventory amount. I spoke to David who provided screenshots and he explained where to locate the accurate amount. Thank you David for being professional and helpful!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I was having so many silly problems with bringing my products to DSers. Isla to the rescue. She easily directed me to the right places to identify my problems. In a matter of minutes, problems were solved.
Bravo Zula Isla.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I was struggling to understand about mapping products and spoke to Jenny who was super helpful and very quick to respond! I now understand the process and can map my products with ease :)
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Thank you Alicia for your help, customer support is available in few minutes, and easy to communicate with by using messenger
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team