Avis (30 368)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
29 août 2024

Rfimp helped me to sync my order with shopify .It was very helpfull!
Also he tought me how to chnage supliers when I need to change supliers.
He sent me the blog with videos for me to learn how to change the suppliers.

Your Princess Dress
Royaume-Uni
Environ 2 mois d’utilisation de l’application
DSers a répondu 1 septembre 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19 août 2024

Great service Villanelle !

Pixelated
France
4 mois d’utilisation de l’application
DSers a répondu 20 août 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 octobre 2024

Holly was extremely helpful. It was a frustrating day, as I am brand new to this and Holly exuded great patience with me. For this I am VERY grateful and at the end we figured out the issue. Give Holly a raise ;)

Dream Deals
Canada
8 jours d’utilisation de l’application
DSers a répondu 20 octobre 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 septembre 2024

I couldn't believe that I actually got a live person to walk me through step by step on everything I needed to know. They were patient with me and also had a visual detailing where I needed to go. I really love the professionalism and the courtesy that they have for the members.

Path Of Praise
États-Unis
19 jours d’utilisation de l’application
DSers a répondu 7 octobre 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2 septembre 2024

Great job by the support. Aurora helped me with a fullfilement issue!

Silmora
Allemagne
Environ un mois d’utilisation de l’application
DSers a répondu 4 septembre 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

8 août 2024

When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. Shout out to Aurora, one of the chat agents. She made things a lot less frustrating. Thank you for quickly resolving my issues! DSERS makes running my Dropshipping store so much ...

My Store
Slovénie
10 mois d’utilisation de l’application
DSers a répondu 11 août 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 septembre 2024

Thanks Dylan for such a timely response, your support really helped me!

Beloved Gourmet
États-Unis
13 jours d’utilisation de l’application
DSers a répondu 8 octobre 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

11 novembre 2024

had a great and very nice contact with Luna. She was able to help me quickly.

EasyGoodies
Suisse
6 jours d’utilisation de l’application
DSers a répondu 12 novembre 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 septembre 2024

Provides detailed explanations. Good customer support. Thank you

Twinkling Star Market
Japon
Environ un mois d’utilisation de l’application
DSers a répondu 4 septembre 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

15 octobre 2024

muito bom atendimento

My Store
Brésil
8 jours d’utilisation de l’application
DSers a répondu 16 octobre 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team