Avis (30 271)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
31 octobre 2024

Blanca was so super nice and helpful in helping me find what I was looking for!

I had my first sale which I needed to forward for fulfillment by Dsers. I later was informed that the vendor did does not mail to my customer's country. I need to update vendor and was a little worried about it. I finally found a new vendor and needed to link them, but I didn't know how. Blanca was then helpful in navigating me to the proper area.

So grateful for Blanca and the time she too to help.

Thank you!!!

XetraX2
Canada
4 mois d’utilisation de l’application
DSers a répondu 3 novembre 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 octobre 2024

I had an outstanding experience with Sans from the DSers customer service team. I was facing an issue with some products in my store, and Sans went above and beyond to help me resolve it quickly and efficiently. He was incredibly professional, patient, and knowledgeable, guiding me step by step through the process until everything was perfectly sorted. It’s rare to find such dedicated support, and I truly appreciate Sans’ commitment to providing a top-notch customer service experience. Thank you, Sans, for your excellent assistance—DSers is lucky to have you on their team!

Fit4Goals.com
États-Unis
10 mois d’utilisation de l’application
DSers a répondu 29 octobre 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 novembre 2024

I needed help and fast. Because I never know what I'm doing here. I reached out to chat and after a brief wait I got Selena and she saved me fast. She was polite and lovely. My issue was fixed immediately and it was definitely my fault but she was confident and got me through it!

Cstar
États-Unis
9 mois d’utilisation de l’application
DSers a répondu 10 novembre 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

7 novembre 2024

DSers has been an invaluable tool for streamlining my dropshipping business. Its seamless integration with AliExpress and Shopify has saved me countless hours, making order processing fast and efficient. I love the bulk order feature – it makes fulfilling multiple orders a breeze! The interface is user-friendly, and the customer support is always quick to respond to any questions. If you're looking for a reliable dropshipping tool that simplifies the entire process, DSers is definitely worth trying out!

Celonox
États-Unis
6 mois d’utilisation de l’application
DSers a répondu 10 novembre 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16 octobre 2024

Quick solution and friendly support - I had a technical question about DSers, and Olivia from the support team was able to help me right away. She was very competent and extremely friendly. Thanks to her, my issue was resolved in no time. I have rarely experienced such great customer service – thank you so much, Olivia!

Clavioo
Allemagne
11 mois d’utilisation de l’application
DSers a répondu 17 octobre 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

1 novembre 2024

5-stars review for Blanca & This app (DSers): My experience is good with DSers- AliExpress Dropshipping.

& "Blanca is simply outstanding! Her professionalism, responsiveness, and kindness make her one of the best people I've ever had the pleasure of working with. She always goes above and beyond to provide impeccable service. Thank you so much, Blanca, for everything you do/help me with! ⭐⭐️⭐️⭐️⭐️"

REAL+ G
États-Unis
Environ un an d’utilisation de l’application
DSers a répondu 3 novembre 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 novembre 2024

Today, I was assisted and helped by Celia with a very complicated problem with one order. She helped me solve the problem successfully! She was so nice, polite and patient! I was impressed about the service I got! Thank you so much Celia for your time and help! Great job!

Joly Kid
États-Unis
Plus d'un an d’utilisation de l’application
DSers a répondu 19 novembre 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Modifié le 16 novembre 2024

Vivian from DS'er App – Outstanding Support!

I had an amazing experience with Vivian from the DS'er app support team.
She was incredibly helpful in assisting me with adding a new store and importing over 10 products into it.

The service was quick, efficient, and top-notch! I highly recommend DS'er and Vivian’s support for anyone looking to streamline their dropshipping business.

Thanks again for the excellent service!

Poga Pinnacle
Pays-Bas
9 mois d’utilisation de l’application
DSers a répondu 23 octobre 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 septembre 2024

I have been using the DSers app for several months now, and it has significantly improved my dropshipping experience. The app is user-friendly, efficient, and has helped streamline many of the processes. Today, I encountered an issue, and I must highlight the outstanding support I received. Raphael, one of the customer support assistants, went above and beyond to help resolve the problem. His dedication and commitment were truly impressive. It's reassuring to know that the app not only performs well but also has a reliable and responsive support team to assist when needed.

Pets-Favourite Brush
Pologne
Plus d'un an d’utilisation de l’application
DSers a répondu 7 octobre 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

21 septembre 2024

Isak was quick, professional, communicative, and helpful. The app may not always work 100% perfectly, but the support team is always ready to fix most issues without a hitch!

Mochipan
États-Unis
Plus de 2 ans d’utilisation de l’application
DSers a répondu 7 octobre 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team