Avis (30 292)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
23 octobre 2024

I had an excellent experience working with Blanca during my DSers support chat. She was incredibly patient and thorough, answering my questions about order syncing and shipping times with great clarity. Blanca made sure I had all the information I needed and provided helpful guidance on how to manually sync orders when needed. Her friendly and positive attitude throughout the chat made the process much more pleasant. Thank you, Blanca, for your support and assistance!

Y2K Threads
États-Unis
21 jours d’utilisation de l’application
DSers a répondu 24 octobre 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

11 novembre 2024

Celia was very helpful and was able to guide me through all my questions ad assist me.

RPBA Shop
Australie
10 mois d’utilisation de l’application
DSers a répondu 13 novembre 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

Modifié le 17 novembre 2024

Hi,

I had an amazing experience. The customer support team was friendly, attentive, and really went above and beyond to help me with my issue. They responded promptly and resolved everything in one message. I would definitely recommend them. Thank you!

Thanks!

Stopshop
Nouvelle-Zélande
Environ un mois d’utilisation de l’application
DSers a répondu 3 novembre 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

10 septembre 2024

I had the pleasure of working with Wendy, and I couldn't be more impressed with her professionalism and dedication. She was incredibly responsive, always willing to go the extra mile to ensure that every detail was perfect. Wendy's expertise and knowledge made the entire process smooth and stress-free. Her friendly demeanor and clear communication made it easy to work together, and I would highly recommend her to anyone looking for top-notch service. I'm absolutely satisfied with the results and look forward to working with Wendy again in the future!"

HousePaws
Émirats arabes unis
Environ 2 mois d’utilisation de l’application
DSers a répondu 11 septembre 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

29 octobre 2024

The customer service is outstanding, Vivian, who was the one handling my queries was very professional and helpful. I would recommend all dropshippers to use DSers as their go-to platform to import products. It is very easy and quick.

Aeres
Royaume-Uni
3 mois d’utilisation de l’application
DSers a répondu 30 octobre 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

28 octobre 2024

Absolutely amazing service from Sandy! Every question I had was answered in detail, and every issue I encountered was resolved efficiently. Sandy guided me through the entire process, making everything smooth and easy. Highly recommend DSers for their exceptional customer support!"

Lacy Shore
États-Unis
Environ 2 mois d’utilisation de l’application
DSers a répondu 29 octobre 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

8 novembre 2024

The support team is great; Sandy, specifically, was excellent! I was having trouble fulfilling an order, and she helped me. She walked me through everything step-by-step, answered all my questions, and made sure everything was set up perfectly. Thanks to her, I got my order sorted out without issues. Super grateful for her support, it made things so much easier!

Velora
États-Unis
15 jours d’utilisation de l’application
DSers a répondu 10 novembre 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

11 septembre 2024

I was really searching for assistant from everyone and anyone, finally, Olivia came and saved me from the furustration.
she is a wonderful person and patient and wanted to assist me to the best that she can.

I am so happy she was the one I was dealing with because she was assisting me via photos and not only chat.

thank you once again, you are the top customer service I ever had for today.

The Kitchen Nexus
États-Unis
4 mois d’utilisation de l’application
DSers a répondu 12 septembre 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 octobre 2024

Zina did a very good job. I had a problem with my Aliexpress Account and she gave me the information that i needed in just a few minutes. I am very happy with the Customer Service

ComfySleep
Allemagne
3 mois d’utilisation de l’application
DSers a répondu 15 octobre 2024



Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

9 août 2024

Thank you so much, Rita for your prompt and helpful assistance! Your support was incredibly friendly and efficient, making the process smooth and stress-free. I appreciate your patience and clear instructions.

Keep up the great work, Rita!

Exult Planet
Émirats arabes unis
Presque 5 ans d’utilisation de l’application
DSers a répondu 11 août 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team