Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
19 mai 2024

Agradecer a Isla, atendente super atenciosa. Podem falar com ela, além do conhecimento sobre a empresa, se demonstrou muito solicita.

Imports Oficial
Brésil
22 jours d’utilisation de l’application
DSers a répondu 21 mai 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

30 avril 2024

Great Help, solved my concerns.

BEAUTY NET
États-Unis
5 mois d’utilisation de l’application
DSers a répondu 5 mai 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2 février 2024

I'm writing this review to say thank you to your staff member, Lucia. I needed assistance importing products (in excess) from my store into DSERS in order that I could map the products to the supplier. Lucia knew exactly what was needed in order to resolve my issue. Lucia asked me a couple questions, asked me to extend 3-5 minutes to resolve. And, my additional products were mapped in record time. I am new to this platform, and with Lucia's help, this was by far the best chat session I have had in a long time. I am sure we will be chatting again in the not too distant future. Lucia, you're the best!

Daslin
États-Unis
2 jours d’utilisation de l’application
DSers a répondu 4 février 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 février 2024

Service client super ! j'ai rencontré un problème sur le suivi de mon stock le service client ma aidé en direct pour chaque étape, au top !

Sacocci
France
4 mois d’utilisation de l’application
DSers a répondu 16 février 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

5 février 2024

DSers customer service from Selena helped me a lot, fast and effective work of her is beautiful.

PocketSphere
Russie
17 jours d’utilisation de l’application
DSers a répondu 8 février 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

22 février 2024

very fast and good support
all problems solved thanks a lot

SpaceCompas
Allemagne
Environ un mois d’utilisation de l’application
DSers a répondu 25 février 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 février 2024

that's was nice customer service by RITA i really appreciate that

Dareez
Royaume-Uni
23 jours d’utilisation de l’application
DSers a répondu 16 février 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

31 janvier 2024

Rin was very helpful and the replies were very fast and informative. Thank you very much for your help.

Cheap Fashion Trends
Australie
5 mois d’utilisation de l’application
DSers a répondu 3 février 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

27 février 2024

Easy app to use and the customer service is amazing. Tiffany from customer service was SO helpful. I tried all the other apps such as AutoDS, Zendrop etc and DSers was by far the best!

Chibi Clean
Australie
Environ 24 heures d’utilisation de l’application
DSers a répondu 29 février 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

18 janvier 2024

I faced a challenging issue that left me frustrated for hours. Reaching out to Dsers support, Vivian took charge of my ticket and impressively resolved my problem swiftly and efficiently. Her expertise, patience, and exceptional customer service skills turned a stressful situation into a positive experience. Vivian's ability to deliver quick and effective solutions is truly commendable. A big thank you to Vivien – your help was invaluable and greatly appreciated!

Lashada
États-Unis
3 mois d’utilisation de l’application
DSers a répondu 21 janvier 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team