Avis (30 363)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
19 juillet 2024

Olivia was great! Patient and took the time to understand the situation. Problem solved within no time, troubleshooted and gave me a solution, that’s good service.

Marshall Trading Post
États-Unis
6 mois d’utilisation de l’application
DSers a répondu 21 juillet 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

19 juin 2024

I worked with Olivia today to help me with adding a new supplier for dropshipping. It took a while, but in the end the supplier was added and I was able to process the order from a customer. She was very helpful and patient with me and walked me through everything step by step. She also assisted me with fixing my account information to show the correct name and email for my account. I could not have gotten through this process without her assistance. Thanks so much Olivia. Great Job and great customer service. I hope to work with her again if needed.

We Have It All
États-Unis
10 mois d’utilisation de l’application
DSers a répondu 23 juin 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

17 octobre 2024

Amazing! very helpful

The Montessori Way
Royaume-Uni
Environ un mois d’utilisation de l’application
DSers a répondu 20 octobre 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 octobre 2024

Muito rápido e atencioso, muito boa experiência. :)
Obrigada!!!

Hiper Ofertas
Brésil
3 mois d’utilisation de l’application
DSers a répondu 10 octobre 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

22 août 2024

Maria was great, fixed my problem within a minute. Gotta love good service.

My Store
États-Unis
12 jours d’utilisation de l’application
DSers a répondu 25 août 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

4 août 2024

With the in-built Customer-Support Live-chat feature, Colleen was immediate, thorough and patient, clearly explaining how to fix a mistake in mapping multiple sources. My store is back to automated fulfillment, and selling like hotcakes. Happy Merchant Middleman.

K9 Sanctuary
Australie
8 jours d’utilisation de l’application
DSers a répondu 5 août 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 juillet 2024

I will start by saying "Thank You Blanca!" I appreciate your patience! Thank you for your extremely clear help! Wish all customer service was this good!

Lucky Layne
États-Unis
28 jours d’utilisation de l’application
DSers a répondu 17 juillet 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 octobre 2024

Very helpfull, can solve all the problems.

Gigs
Pologne
Environ 2 mois d’utilisation de l’application
DSers a répondu 15 octobre 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

25 octobre 2024

J'ai eu l'aide de Krystal, en 5 minutes mon problème était résolu. Super !!

Le Moule Parfait
France
Environ 2 mois d’utilisation de l’application
DSers a répondu 27 octobre 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3 juillet 2024

definitely essential for your shopify store! the customer support service is brilliant, extremely happy with my experience with DSER and to the gentlemen who helped me through the chat THANK YOU. He was extremely helpful and responsive. Outstanding. If your thinking about getting dser DO IT. Defo Recommend!

TwixTra
Royaume-Uni
5 mois d’utilisation de l’application
DSers a répondu 4 juillet 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team