Avis (30 296)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
18 juillet 2024

Very helpful support with Myra. Was very quick at answering my questions and very knowledgeable about the platform.

Christmas Pyjamas
Royaume-Uni
8 mois d’utilisation de l’application
DSers a répondu 21 juillet 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

16 juillet 2024

I love the customer care of Dsers but Colleen has made it incredible! very helpful and replying quickly, knowledgable and does very well :) you'd be lucky if colleen is your support agent :)

ShopViral
États-Unis
3 mois d’utilisation de l’application
DSers a répondu 18 juillet 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 octobre 2024

Selena very good help

WowCosmet
Royaume-Uni
Environ un mois d’utilisation de l’application
DSers a répondu 15 octobre 2024


Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10 octobre 2024

I want to shout out Vivian for her amazing help during my recent interaction. She was friendly, knowledgeable, and went above and beyond to assist me with my questions. Her positive attitude made the experience enjoyable. I truly appreciate her support and highly recommend reaching out to her for any assistance. Thank you, Vivian!

ComfoWears
Suède
Environ 2 heures d’utilisation de l’application
DSers a répondu 15 octobre 2024



Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 août 2024

Hi, I had some questions about the fulfillment process and had chat with Rfimp. Their service and help was perfect and super agile to solve my issues and clarify my questions. Super satisfied! :)

Coverlee
Royaume-Uni
4 jours d’utilisation de l’application
DSers a répondu 18 août 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20 juin 2024

So far, our experience with DSers has been better than with any other drop-shipping extension on Shopify. The software is free of bugs, intuitive to operate and has all the features we need to manage products and orders.

As a result, we actually never need to contact customer service to date - until today. And there too, the experience was excellent: fast and competent. I want to give a special shout-out to Blanca - who was very efficient, fast and friendly! Thank you!

Nylongerie
Allemagne
5 mois d’utilisation de l’application
DSers a répondu 23 juin 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19 juillet 2024

I worked with Krystal and she was awesome! Very helpful!

Hot Girl Stop
États-Unis
Plus d'un an d’utilisation de l’application
DSers a répondu 21 juillet 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 octobre 2024

I have just downloaded this app and I am a little confused about how it will work. I opened up a help chat and Selena, was polite and helpful. I feel it is premature to rate the app itself, but the customer assistance was timely and helpful.

Thank you Selena.

The Next Door Neighbor
États-Unis
Environ une heure d’utilisation de l’application
DSers a répondu 20 octobre 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

25 juin 2024

Colleen at DSers did a good job. She assisted me right away and worked with me to find a way to achieve what I wanted. A+!

Fleece Chic
États-Unis
Plus de 2 ans d’utilisation de l’application
DSers a répondu 26 juin 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 septembre 2024

Zoe helped and solved the issue. She was great.

Absolute Discounts
États-Unis
Environ un mois d’utilisation de l’application
DSers a répondu 9 septembre 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team