Avis (29 645)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
30 août 2024

I feel great, fast support as needed

My Store
Viêt Nam
8 jours d’utilisation de l’application
DSers a répondu 1 septembre 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Modifié le 21 août 2024

Krystal is the Best support I have ever had. She was patient and really knows her platform. I wish I could contact her directly.

IceboxDC.com
États-Unis
Environ un an d’utilisation de l’application
DSers a répondu 10 juin 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

17 juillet 2024

Sandy was great helping me out with my issues

WanDuffel
États-Unis
3 mois d’utilisation de l’application
DSers a répondu 21 juillet 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20 août 2024

Excellent Customer Service

UrbanZ By Nisha
États-Unis
30 jours d’utilisation de l’application
DSers a répondu 22 août 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 juin 2024

I had my first experience with DSers live chat and a big thanks to Colleen who guided me through a very lengthy process which i was unsure about and he helped me to understand how DSers order fulfilment works by sending detailed descriptions and lots of diagrams to help me visually understand the issue i was having through DSers

RingTech
Australie
Environ un mois d’utilisation de l’application
DSers a répondu 10 juin 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

31 mai 2024

Very useful for people who are dropshipping. Everything is easy to understand and the customer service is also amazing.

I just talked with Vivian on Facebook and she helped me getting ahead with my request. Thank you a lot :D

foreverLily.de
Allemagne
Environ un an d’utilisation de l’application
DSers a répondu 2 juin 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 juin 2024

I would definitely recommend this app and Maria was extremely helpful with answering my questions, thank you so much

Body To Build
États-Unis
12 mois d’utilisation de l’application
DSers a répondu 16 juin 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 juin 2024

Thank you Raphael for all your help, you solved all my problems and followed up with me everything step by step.

I really appreciate your efforts

YORA Boutique
Koweït
Environ 2 mois d’utilisation de l’application
DSers a répondu 25 juin 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

23 juin 2024

Aimee from DSers was incredibly helpful to me. She provided excellent support and guidance throughout my experience. Her prompt responses and thorough explanations made navigating DSers much easier for me. I truly appreciate her dedication and professionalism. Thank you, Aimee!

QUARTZEL
Canada
Environ 2 mois d’utilisation de l’application
DSers a répondu 24 juin 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 août 2024

Selena was nice and polite

BabyMcToy
Royaume-Uni
7 mois d’utilisation de l’application
DSers a répondu 7 août 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team