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Wendy from support team was super-fast to answer my question as well as to solve my problem with mapping a bundle. Great job and thank you!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had trouble making the payment for my first order and chatted with Isla who was very kind and helpful. She kept sending screenshots which made every step crystal clear. I am very grateful for the thorough support!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Isla was super helpful in guiding me on how to place a shipment order for the first time. Walked through everything step by step and was really kind and patient.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Colleen was a blessing to work with and she was very helpful with solving my issues.
She answered all my questions and helped me get my order place.
Thanks Colleen for everything
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Chrissy helped me understand the process of order fulfillment and how it works. I am still fairly new to dsers but made me understand it a little more than what I did before
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I have had a couple of concerns and Ralla, who was the person who assisted me, helped me at all times, was very helpful, cleared all my doubts and concerns and advised me to have a good sales experience.
Thanks for everything Ralla!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
very happy and satisfied with all the service received from Dsers support, especially Lena's service.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Thank you Maria, You have been really helpful
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
had an issue with adding a 3rd store to my advanced plan, Rita was helping me figure this out, turns out, I can't add a 3rd one unless I upgrade to Pro plan. claiming the 10 stores are just when linking a Shopify store, not woocommerce. A bit disappointed as I found it misleading... nonetheless, the support personnel was nice...
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
The customer service representative was able to help me find exactly what I was looking for. They identified the issue quickly and helped me make sure I would not have any issues in the future. I am very pleased with the how my situation was handled!!!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team