Avis (26 232)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
26 avril 2024

Amazing service from DSers. Thank you Vivian for solving all our problems in a matter of minutes! Awesome attention.

Icy Minded
États-Unis
Presque 2 ans d’utilisation de l’application
DSers a répondu 27 avril 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

11 mai 2024

Isla was awesome she was very helpful to me she responded very quickly in a timely manner I definitely recommend her services for dsers problems you may have.

Qs Gidgetz Gadgetz
États-Unis
7 mois d’utilisation de l’application
DSers a répondu 12 mai 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 mars 2024

While DSers is a powerhouse, it has some reasons to be concerned about privacy. Twice now it asks me to relink my AliExpress account, it takes you to a screen that doesn’t look like AliExpress login screen, and both times I login and google says “Your password has been found on a data breach. Change it now!” So I changed it. I contacted them and said they got hacked but they said I did not. Then out of nowhere my Google Chrome browser disables their chrome extension for privacy concerns because it asks to read and edit all your browser data, which gives them total control over your browser and access to all your passwords. I’ve never had a breach with customer data, just with my passwords. I don’t know what is shady going on, but if there was something better out there that wasn’t so invasive, I’d switch but I’ve got over 200 products connected to it.

The Autistic Innovator
États-Unis
Presque 2 ans d’utilisation de l’application
DSers a répondu 31 mars 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 mai 2024

I Had the pleasure of being assisted by Aimee. She was so Awesome she Made it easier for me to understand how to operate the platform comfortably. big thumbs up for the patience i know i can be a little slow sometimes but she realy helped me big time thanks aimee..

Mixon's Clothing Co.
États-Unis
Environ un mois d’utilisation de l’application
DSers a répondu 6 mai 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8 mai 2024

When I sent the first email, I thought it would take a while to get a response, but Selena from DSers support responded quickly and helped me!

Galaxy Store
Portugal
Environ un mois d’utilisation de l’application
DSers a répondu 9 mai 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 mai 2024

The platform is great, but this time I want to highlight the fact that they have very well trained and kind people. Chrissy, this is the name of the person who helped me very quickly with a trivial problem I had.

CoolingRoom
Roumanie
28 jours d’utilisation de l’application
DSers a répondu 6 mai 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

19 juin 2024

Was worried that I was making mistakes. Jumped on DSers chat and Villanelle was fantastic she gave me all the information i needed super fast, checked my orders.. She made me feel at ease as I first timer Thanks Villanelle such great service

Mels Spot
Australie
Environ un mois d’utilisation de l’application
DSers a répondu 20 juin 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

21 juin 2024

I had the pleasure of working with Sherry on the DSers chat support, and I must say, she exceeded all my expectations! I was facing some serious trouble with drop shipping and was feeling quite overwhelmed. Sherry was incredibly patient, knowledgeable, and dedicated to resolving my issues.

From the moment she greeted me, Sherry made me feel at ease. She carefully listened to my concerns and asked all the right questions to understand the problem thoroughly. Her troubleshooting skills are top-notch, and she guided me step-by-step through the entire process, ensuring I fully understood each solution she provided.

What truly stood out was Sherry's positive attitude and commitment to helping me. She went above and beyond, even offering additional tips and resources to optimize my drop shipping operations. Thanks to Sherry, not only did she try with correcting the issues, but I also gained valuable insights for myself as well.

Thank you, Sherry, for your outstanding service

Pawsome Purple
États-Unis
14 jours d’utilisation de l’application
DSers a répondu 23 juin 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 avril 2024

Rita is such a phenomenon in her field of endeavor. I got the best customer support from Rita. She made my day and cleared my worries. Kudos to this rear gem.
Thanks alot Rita

Shopwithcollins
États-Unis
Presque 2 ans d’utilisation de l’application
DSers a répondu 23 avril 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29 mai 2024

this online e-commerce stuff is very frustrating and I have a lot of patience.I am not trying to be overconfident but it even makes me lose patience. I had a problem and got on chat with "Aimee" and she not only put up with my spiciness but helped fix my problem. I know the chat people put up with a lot out of us merchants and they are great at their jobs.

EaglesNest-07
États-Unis
14 jours d’utilisation de l’application
DSers a répondu 30 mai 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team