Avis (30 228)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
1 juillet 2024

I needed help with payment and setting up my account. The customer support called Vivian helped me for over an hour to set everything up and stayed by my side the whole time.

I really apprechiate the help!

IrisArmband
Allemagne
24 jours d’utilisation de l’application
DSers a répondu 2 juillet 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

6 août 2024

Holly, you are the bomb thank you for your support I appreciate it.

RT MERCE
Afrique du Sud
4 jours d’utilisation de l’application
DSers a répondu 7 août 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 juillet 2024

Nice customer service. Quick response. Your employee Ivan should be given a salary increase.

DogPicGift
Chine
4 jours d’utilisation de l’application
DSers a répondu 16 juillet 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 octobre 2024

Blanca assisted me very quickly and enthusiastically.

NexaNaps
États-Unis
1 jour d’utilisation de l’application
DSers a répondu 31 octobre 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

30 juillet 2024

Holly is a patient and capable partner who can solve my problems!

ottostore
Australie
2 mois d’utilisation de l’application
DSers a répondu 1 août 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

30 août 2024

Estou muito satisfeita com o serviço. O atendente está de parabéns pelo excelente suporte. Recomendo!

AyLe Home
Japon
Environ un mois d’utilisation de l’application
DSers a répondu 1 septembre 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 juin 2024

Maria was super helpful. Perfect assist. Very good job. Thank you. 5 stars!

Lustra
Portugal
9 mois d’utilisation de l’application
DSers a répondu 17 juin 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21 juin 2024

I had the pleasure of working with Sherry on the DSers chat support, and I must say, she exceeded all my expectations! I was facing some serious trouble with drop shipping and was feeling quite overwhelmed. Sherry was incredibly patient, knowledgeable, and dedicated to resolving my issues.

From the moment she greeted me, Sherry made me feel at ease. She carefully listened to my concerns and asked all the right questions to understand the problem thoroughly. Her troubleshooting skills are top-notch, and she guided me step-by-step through the entire process, ensuring I fully understood each solution she provided.

What truly stood out was Sherry's positive attitude and commitment to helping me. She went above and beyond, even offering additional tips and resources to optimize my drop shipping operations. Thanks to Sherry, not only did she try with correcting the issues, but I also gained valuable insights for myself as well.

Thank you, Sherry, for your outstanding service

Pawsome Purple
États-Unis
14 jours d’utilisation de l’application
DSers a répondu 23 juin 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 juin 2024

I've had an excellent experience with the platform so far. Whenever I encounter an issue, even if it's something I caused myself, the support team is incredibly fast and clear in their responses. I especially want to thank Blanca, who provided outstanding service and resolved my problem within minutes.

alorelledecor
États-Unis
Environ 2 mois d’utilisation de l’application
DSers a répondu 10 juin 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

10 juillet 2024

5 starts for RITA!

Fast and Accurate customer support! issue fixed in less than 10 mins

Animemaniac
Canada
4 mois d’utilisation de l’application
DSers a répondu 11 juillet 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team