Avis (26 040)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
3 février 2024

I had trouble with tracking number for my customers and chatted with Wendy who was exceedingly helpful. She sent me the screenshot with all I had to do. She even offered to do it for me. Great first experience! Thanks again!

Griffon
Canada
Environ 2 ans d’utilisation de l’application
DSers a répondu 4 février 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

17 février 2024

y nice to talk to and explain everything in detail. I am very satisfied with Edan. Very very good.

Bring Khaqan Awan from Pakistan

Home Decor's with khaqan
Pakistan
4 mois d’utilisation de l’application
DSers a répondu 19 février 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 mai 2024

It has been great pleasure to use Dsers. Their customer service is fantastic. Sherry is very professional and polite, she was able to assist me on all level. I highly recommend Dsers.

Beauty Sprite UK
Royaume-Uni
Environ 20 heures d’utilisation de l’application
DSers a répondu 5 mai 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

29 février 2024

had a very good experience with Chrissy, she helped me alot. Thank you very much!

LuxeLume
Viêt Nam
Environ un mois d’utilisation de l’application
DSers a répondu 3 mars 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 février 2024

Vivian You're amazing

LoveIslandClothing
Royaume-Uni
3 mois d’utilisation de l’application
DSers a répondu 21 février 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

17 février 2024

Alicia, excelente atendente, me ajudou muito!!! Gratidão.

liseshop
Brésil
3 mois d’utilisation de l’application
DSers a répondu 19 février 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19 février 2024

I recently received assistance from Aurora on the DSers support team. The help provided was excellent, and I appreciate the support received. Thank you!

Phone Accessories Land
Canada
3 mois d’utilisation de l’application
DSers a répondu 20 février 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 mars 2024

I had the most wonderful experience with tech support specialist Alicia. She answered my multitude of questions thoroughly, with screenshots, arrows, and clear directions that helped my navigate the system and sole many problems with the products in my store. Alicia was very patient and kind, and gave me the information to troubleshoot may things that occurred suddenly. She helped calm my anxiety and made the overall experience a pleasant one. Thank you Alicia, you made my day :-)

Novathen
États-Unis
11 jours d’utilisation de l’application
DSers a répondu 10 mars 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 février 2024

Adele was very helpful. As all is new for me - She explained the pricing rule very bitterly. Thank you a lot!

Atriton Shop
États-Unis
2 mois d’utilisation de l’application
DSers a répondu 25 février 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 février 2024

i like how quick they are with the response. Wendy was awesome, she helped me with my account in less than 5 minutes.

District Sunday
États-Unis
Environ un mois d’utilisation de l’application
DSers a répondu 26 février 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team