Avis (30 368)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
18 juillet 2024

Não consigo entrar no APP porque pede senha para entrar sendo que eu nem criei a senha. Quando vou por a senha ele sai da tela muito confuso. No dsers não tem problema. O problema é quando vou entrar no aliexpress.

Ylisaofertas.com
Brésil
3 mois d’utilisation de l’application
DSers a répondu 21 juillet 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

23 juillet 2024

J'ai eu à échanger avec les collaborateurs de Dsers et notamment Maria qui m'a vraiment conseillé et aidé à trouver la solution au problème que j'ai posé. Elle et son équipe sont vraiment super et je les recommande.

vroomvirtuoso
Belgique
Environ un mois d’utilisation de l’application
DSers a répondu 25 juillet 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 juillet 2024

I was so happy to click on the message tab, someone joined in less than a minute. All of my issues were resolved in minutes. I highly recommend you click on the message tab someone like "Rfimp" will be happy to help answer your questions.

Nikki St. Fleur
États-Unis
6 mois d’utilisation de l’application
DSers a répondu 14 juillet 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

24 juillet 2024

fui atendido pela Aimee, um dos melhores atendimento que ja tive

Trix Beleza
Brésil
Environ un mois d’utilisation de l’application
DSers a répondu 25 juillet 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 août 2024

Myra was great, quick and responded quickly.
as for the app, Its kind of unprofessional to me to have to get help through messenger. although myra ws very helpful.

FREEDOM47
États-Unis
6 jours d’utilisation de l’application
DSers a répondu 11 août 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

28 juillet 2024

I would have given a 10 but it only allows 5. Sherry has been so patient and helpful. Absolutely made me feel a valued customer. Thank you Sherry for your support and understanding.

Alert Wise
Royaume-Uni
26 jours d’utilisation de l’application
DSers a répondu 29 juillet 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

15 juillet 2024

Sherry was amazing, helpful and very respectful! Sherry was very patient too!

Foldios
États-Unis
4 mois d’utilisation de l’application
DSers a répondu 16 juillet 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

23 juillet 2024

je remercie aimee avec qui j'ai échangé, réponse très rapide a régler mon problème en 2min

Ma boutique
France
Environ un mois d’utilisation de l’application
DSers a répondu 25 juillet 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 septembre 2024

They are awesome with the support, Marry was fantastic and helped me to solve my issue. 100% reccommended.

UpZeen
États-Unis
Environ 13 heures d’utilisation de l’application
DSers a répondu 17 septembre 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

31 août 2024

Helped me understand better

My Store
États-Unis
1 jour d’utilisation de l’application
DSers a répondu 1 septembre 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team