Avis (26 264)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
3 février 2024

Had to clear something about delivery emails Wendy was quick to help.
Thanks.

ManicureFX
Canada
13 jours d’utilisation de l’application
DSers a répondu 4 février 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 mai 2024

Very helpful and kind support

Simple Goods PH
Philippines
Environ 5 heures d’utilisation de l’application
DSers a répondu 8 mai 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

25 janvier 2024

The service i recieved today was splendid, deffinitly a 5 stars review. Dsers are really respectful towards people and always help them with a fast response time unlike anything i have ever seen. keep going

Kunonari
Canada
22 jours d’utilisation de l’application
DSers a répondu 28 janvier 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13 février 2024

Great Job by Wendy. Great customer support

jagji
Australie
3 mois d’utilisation de l’application
DSers a répondu 16 février 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2 janvier 2024

DSers is an essential app for Shopify users, offering robust functionality that significantly enhances the dropshipping experience. Recently, I had the pleasure of interacting with Selena from the DSers support team. Her prompt and professional assistance showcased the app's commitment to excellent customer service. Selena's dedication made the overall experience seamless, contributing to the app's value for my business. I highly recommend DSers, not only for its features but also for the exceptional support provided by Selena.

SilkenAuto
États-Unis
Plus d'un an d’utilisation de l’application
DSers a répondu 14 janvier 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 mars 2024

Olivia saved the day. I can't even tell you what would have happened if I didnt have her to help me process my orders. THANK YOU DSERS and Oliva!

Ra The Boutique
Panama
Environ 2 heures d’utilisation de l’application
DSers a répondu 14 mars 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29 janvier 2024

Lucy was amazing! Quick and easy to follow assistance, she was very patient and positive and kept me cool, calm and collected. Not an easy task and she did it with grace ❤️ thank you Lucy for making me feel empowered and enabled!

Shiloh & Ruth
États-Unis
3 mois d’utilisation de l’application
DSers a répondu 31 janvier 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

6 janvier 2024

Exceptional customer support. I had an issue with a supplier not shipping to Australia and I contacted customer support. Eden, the agent, found a new supplier, updated the supplier and I was able to place my customer's order! I am very happy I got this support. Thank you Eden!

BebePalem
États-Unis
11 mois d’utilisation de l’application
DSers a répondu 15 janvier 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 janvier 2024

Selena was amazing. Dsers support is top notch, if they keep up with this professional support system they offer, it will go a long way in helping store owners do better in their business. Cuddles to Dsers Customer Support

PoshDoggy
Royaume-Uni
13 jours d’utilisation de l’application
DSers a répondu 28 janvier 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 février 2024

Estou realmente impressionado. Uso a versão gratuita e precisei de suporte. Fui atendido pela Villanelle, e muito bem até atendido, e meu problema foi resolvido. Não demorou a atender e foi muito atenciosa. Se o app é bom, o suporte é ainda melhor. Obrigado equipe Dsers, obrigado Villanelle

Disane
Brésil
Plus d'un an d’utilisation de l’application
DSers a répondu 28 février 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team