Avis (28 723)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
17 avril 2024

Tiffany provided me with excellent and fast customer support. She was quick to respond, guided me through the process step by step and quickly resolved my issue.

Brightlivo
États-Unis
Environ un mois d’utilisation de l’application
DSers a répondu 18 avril 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 juillet 2024

J'ai été accompagné par Sandy qui m'a expliqué efficacement comment gérer mon problème de Bundle. Très professionnelle et sympathique, j'ai compris rapidement comment faire ce que je voulais. Je recommande fortement !

Umbraphone
France
14 jours d’utilisation de l’application
DSers a répondu 10 juillet 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9 mai 2024

I appreciate all of the wonderful assistance when having questions about using the app and placing product selections for my store. Wendy was welcoming, professional and efficient. Wendy was very helpful and absolutely made my day! Thank you.

Halo Epic Essentials
États-Unis
1 jour d’utilisation de l’application
DSers a répondu 10 mai 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 juin 2024

Excellent customer service

COZYLUXYHOME
Canada
6 jours d’utilisation de l’application
DSers a répondu 12 juin 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30 juillet 2024

expereincia muiro ruim , nao consigo sincronizar para realizar a tarefa, fiz contato com suporte sem obter sucesso, suporte muito dificil, somente por zap e dificil comunicação

Minha loja
Brésil
7 jours d’utilisation de l’application
DSers a répondu 1 août 2024

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Please drop our customer services team a message via on any below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

3 juin 2024

e muito bom e mas acessivo eu gosto

My Store
Brésil
2 mois d’utilisation de l’application
DSers a répondu 5 juin 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3 mai 2024

Excellent service from Villanelle. Helped me clear all my doubts.

Whale Nova
Émirats arabes unis
24 jours d’utilisation de l’application
DSers a répondu 5 mai 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

22 mai 2024

Queria agradecer do fundo do meu coração a uma pessoa mais doque especial a QUERIDA AMAVÉL E SIMPATICA ´´VILLANELLE´´que me ajudou no momento que eu estava sem esperaça de ajuda,porque todo suporte que eu batia na porta vinha um robo chato pra me atender,mais quando pedi ajuda na dsers a VILLANELLE me atendeu como se fosse um amigo de verdade.obrigado querida voce e simplesmente um SHOWWWWWWW.
NOTA 10 PRA VOCE.

LUMIS PRESENTE OFICIAL
Brésil
3 mois d’utilisation de l’application
DSers a répondu 23 mai 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 avril 2024

Was very helpful in helping me figure out how to fulfill my orders and answer my questions perfect.

ZORAE Shop
États-Unis
Environ un mois d’utilisation de l’application
DSers a répondu 5 mai 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

11 avril 2024

WOW!! I have to say that the responsiveness to even minor is is AAA rating. They stay with you until they are sure that your issues have been effectively resolved. AWSOME!!!

Kool-4-Skool
États-Unis
Environ un an d’utilisation de l’application
DSers a répondu 14 avril 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team