Avis (30 368)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
Modifié le 28 juin 2024

The customer service representative, Holly, who helped me with a few minor issues was extremely fast, reliable, and communicative. We resolved the issues in very little time. The app has glitches at times but overall works well & the issues could be due to our poor internet. Overall, we love working with this dropshipping group and hope to do a lot more business with them.

Metal Logics, Inc.
États-Unis
9 mois d’utilisation de l’application
DSers a répondu 27 juin 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

12 juillet 2024

Wendy was very helpful and quick to assist me with all the problems I had, great customer service.

Lover's chain
Panama
28 jours d’utilisation de l’application
DSers a répondu 14 juillet 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 juin 2024

Thanks a bunch to Colleen for her help.

Universal Cart
États-Unis
6 mois d’utilisation de l’application
DSers a répondu 30 juin 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 juin 2024

Blanca helped me with the shipping methods and the relationship between Shopify and AliExpress. She knows her stuff and provided helpful text and pictures. She is truly an expert. No question.

Costa Rica Coffee Friends
Islande
5 mois d’utilisation de l’application
DSers a répondu 2 juillet 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

10 juillet 2024

Selena was amazing. She spent so much time with me ensuring that I understood everything that I needed to make my new product appear the way that it needed to be displayed. She gave me step-by-step instructions and waited patiently while I completed each of the steps. She provided many screenshots. If I have a problem again, I hope that she is the one who responds every time. Thank you.

Pretty and Powerful Enterprise LLC
États-Unis
Environ un mois d’utilisation de l’application
DSers a répondu 14 juillet 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

3 juillet 2024

A huge thanks to the support team, especially Neva from DSers. You all are amazing!

Wave Vinyl Speaker
Royaume-Uni
3 mois d’utilisation de l’application
DSers a répondu 7 juillet 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

10 octobre 2024

Excelente atendimento. Resolveu meu problema em minutos

GIRL BRILLIANT
Brésil
37 minutes d’utilisation de l’application
DSers a répondu 15 octobre 2024


Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

3 juillet 2024

j'ai eu une superbe expérience avec ce service le personnel est très agréable rapide et compétent je suis super satisfaite

JOSEPHINE
France
3 mois d’utilisation de l’application
DSers a répondu 4 juillet 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

15 juillet 2024

Incredible tool, works great. Also customer support is superb. Had Chrissy taking the correct action on one of my orders i had a question on! really great!

Ibizathome
Pays-Bas
18 jours d’utilisation de l’application
DSers a répondu 16 juillet 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

7 août 2024

J'ai échangé avec Isak, personne très réactive et à l'écoute de mes demandes, au top je recommande

Ma boutique
France
Environ 23 heures d’utilisation de l’application
DSers a répondu 8 août 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team