Avis (31 771)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
7 janvier 2025

Hoje precisei muito de ajuda do suporte Dsers, não estava consegindo fazer um pedido na plataforma. Fui atendida pelo "Zico". Muito educadamente me ajudou e consegui realizar meu pedido. O atendimento dele foi rápido e resolveu meu problema. Estou muito agradecida!!

Viamagri
Brésil
6 mois d’utilisation de l’application
DSers a répondu 13 janvier 2025

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. ...

11 janvier 2025

Lisa was excellent in assisting me with an order issue. I couldn’t fulfill the entire order as I had to use a different supplier due to stock limitations, and she guided me through the entire process step by step with great patience. I highly recommend DSers because they offer strong support and are with you every step of the way.

SkyGlow
États-Unis
5 mois d’utilisation de l’application
DSers a répondu 13 janvier 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be ...

22 décembre 2024

It was really nice to talk to the support team, Very detailed information received and fixed all issues.

MARTinCART
États-Unis
12 mois d’utilisation de l’application
DSers a répondu 28 décembre 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we ...

29 décembre 2024

Orders started failing for no reason recently. I do not recommend this anymore.

Evermire™
États-Unis
8 mois d’utilisation de l’application
DSers a répondu 3 janvier 2025

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could ...

29 janvier 2025

I was able to reset my currency back to the right one with help from our lovely Dsers staff Krystal. I was panicking so much but it's all good now because Krystal is a legend!

CarGearPro
Australie
3 mois d’utilisation de l’application
DSers a répondu 5 février 2025

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience ...

5 février 2025

Fiona was amazing at dealing with my issue. She competently and quickly helped with an order Aliexpress had refunded cause the seller had not sent the order in time. I then was able to change the supplier and place the order through another supplier and hopefully customer won't realise there has been an issue. I cannot fault the support received so far from DSers.

YOSSO
Royaume-Uni
3 mois d’utilisation de l’application
DSers a répondu 13 février 2025

Hi there,

Thank you for your wonderful feedback! We’re delighted to hear that Fiona was able to assist you efficiently and help resolve the issue with your order. Our team is ...

27 novembre 2024

Amelia was very helpful with her service
she was fast and efficient while helping me fix the problem I had.

My Store
Australie
DSers a répondu 28 novembre 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel ...

20 janvier 2025

i love this app! Especially the customer service, Olivia helped me solve a major issue.

Relife
États-Unis
4 mois d’utilisation de l’application
DSers a répondu 23 janvier 2025

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. ...

18 février 2025

its the best customer service you can get i was helped by wendy in 20 minutes very helpful and very respectful if i could i would give more stars wendy thank you

HC-Shop
Belgique
2 mois d’utilisation de l’application
DSers a répondu 20 février 2025

Hello!

Thank you so much for your wonderful review! We're thrilled to hear that Wendy provided you with such great service. Our team is always here to assist you, and it’s ...

1 janvier 2025

Lena provided outstanding service, showing great dedication and attentiveness. She addressed all my questions with clear and straightforward information.
Truly an excellent professional!

My Place Organized
Australie
7 mois d’utilisation de l’application
DSers a répondu 3 janvier 2025

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your ...