Avis (26 803)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
22 janvier 2024

really good app (best app) to import product from aliexpress to shopify. it is really easy to use and the best part is that it's free. Dsers also have a good customer service. i've talked with synthia and she managed to solve my problem in 10 minute ( unlike other app where it's 10 minute just to get a new message) so yes i really recommend this app.

Loulou store
Canada
2 mois d’utilisation de l’application
DSers a répondu 24 janvier 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 février 2024

Estava com um grande problema para processar meus pedidos,chamei o suporte da DSers e a "Lucy" me atendeu,foi ótimo.Me atendeu super bem me ajudou muito, foi super atenciosa me ajudou de mais, foi ótimo trabalhar com a "Lucy". Agradeço pelo suporte foi incrivel!

Universo de variedades
Brésil
5 mois d’utilisation de l’application
DSers a répondu 25 février 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

29 mai 2024

Hi Lyli...muito obrigada pelo suporte, me deu muita tranquilidade neste importante passo que estou dando. Você foi clara e entendível, Obrigada.

yes.superseleção
Brésil
Environ une heure d’utilisation de l’application
DSers a répondu 30 mai 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 février 2024

hi customer support center person "Adele" was very helpful for us as they complete guide us about full fillment of orders from scratch . really appreciated.
good work

AFC INTERNATIONAL FZ-LLC
Émirats arabes unis
4 mois d’utilisation de l’application
DSers a répondu 11 février 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

11 mars 2024

Irene was very helpful

iGlobal
Australie
3 mois d’utilisation de l’application
DSers a répondu 12 mars 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

Modifié le 1 juillet 2024

Muito satisfeita com o atendimento da Colleen! Muito obrigada pela ajuda, deu tudo certo!

bellarosepratas
Brésil
Environ 2 ans d’utilisation de l’application
DSers a répondu 28 février 2024

Hello,

Thank you for your rating.
Please feel free to share any thoughts you may have on how we can improve.
We are always happy to hear new suggestions,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

3 février 2024

Had a VA named Eden today helped me. He/She was very patient and polite with me because I tend to tab out of messenger to handle my store after asking my questions. Would recommend to others :)

SLEICE
Singapour
2 mois d’utilisation de l’application
DSers a répondu 4 février 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29 février 2024

I would like to thank Sally for her time and great assistance!

Kiddies-Street
Émirats arabes unis
3 mois d’utilisation de l’application
DSers a répondu 3 mars 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24 février 2024

thank you for the help you helped me with incredible speed

Fit Prestance
Canada
Environ 2 mois d’utilisation de l’application
DSers a répondu 25 février 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

7 février 2024

Many thanks to VIVIAN from the DSers support team for her valuable advice and for helping me learn how to import products into shopify!

Un grand merci à VIVIAN de l'équipe support DSers pour ses précieux conseils et pour m'avoir aidé à apprendre à importer des produits dans shopify !

SystemeGold
Canada
4 mois d’utilisation de l’application
DSers a répondu 11 février 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team