Avis (30 671)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
3 mars 2024

Cancelled and uninstalled the app and they’re still charging me for it. Shipping is outrageous. Don’t bother downloading.

Hadaway’s Solutions
États-Unis
2 mois d’utilisation de l’application
DSers a répondu 4 mars 2024

Hi there
Thank you so much for taking time to write this feedback to us.

It seems you Subscribed late October, then closed you store in beginning of December, before reopening in January and finally uninstalling on February.

In that period, you didn't cancel the subscription or made any request.

Please contact our customer service team for all the details.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

19 janvier 2024

Este app está dentro da minha loja e está dizendo agora que é incompatível.

arcocasa
Brésil
6 mois d’utilisation de l’application
DSers a répondu 21 janvier 2024

Hello,
Thank you for your taking the time to leave us a rating.
Please note that the issue with Shopify is just temporary and will not affect the normal process of your store on Shopify or DSers.

We are working with their team to solve this and make sure it doesn't happen again.
Please feel free to contact our customer service team if you have any questions,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

19 janvier 2024

gostaria da atualização do app na minha loja. poderia me ajudar por favor?

RotaMundiStore
Irlande
3 mois d’utilisation de l’application
DSers a répondu 21 janvier 2024

Hello,
Thank you for your taking the time to leave us a rating.
Please note that the issue with Shopify is just temporary and will not affect the normal process of your store on Shopify or DSers.

We are working with their team to solve this and make sure it doesn't happen again.
Please feel free to contact our customer service team if you have any questions,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

7 juin 2024

No chinese can use, it sucks

popinker
Chine
Environ une heure d’utilisation de l’application
DSers a répondu 10 juin 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

What do you mean by "No chinese can use"?

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

17 février 2024

ES UNA MEMBRECIA TIENES QUE PAGAR Esta muy limitada y me dieron 14 días de prueba y tiene muy pocos productos dispositivo en el costo SI QUIERES MÁS PRODUCTOS TIENES QUE PAGAR MÁS Y MÁS NO ME GUSTO

beautyberracacosmetics
États-Unis
4 jours d’utilisation de l’application
DSers a répondu 19 février 2024

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Please share more details of your issues with our customer service team, we do want to help you out there
Please contact our customer services team a by below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

19 janvier 2024

Dsers parece não ser um aplicsativo confiável, porque quase sempre dá problema na minha loja da Shopify.

Ecocriative
Irlande
3 mois d’utilisation de l’application
DSers a répondu 21 janvier 2024

Hello,
Thank you for your taking the time to leave us a rating.
Please note that the issue with Shopify is just temporary and will not affect the normal process of your store on Shopify or DSers.

We are working with their team to solve this and make sure it doesn't happen again.
Please feel free to contact our customer service team if you have any questions,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

17 mars 2024

billed me for inactive acount

Pet Stop
Lettonie
Environ un mois d’utilisation de l’application
DSers a répondu 19 mars 2024

Hi there,

Thank you so much for taking time to write this feedback to us.

It seems you didn't cancel your subscription after the free trial on time, and only canceled it 3 weeks later.

We can help you to refund part of the subscription you didn't use. Please contact our customer service team.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

14 février 2024

me restringe el envio, aparece que no esta disponible

SAVED
Chili
1 jour d’utilisation de l’application
DSers a répondu 16 février 2024

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Please share more details of your issues with our customer service team, we do want to help you out there
Please contact our customer services team a by below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

10 janvier 2024

A NOTA 0
O APLICATIVO NAO FAZ CONECÇAO COM A LOJA ..MUITA DIFICULDADE

PORCELANA DELUXE
Brésil
2 mois d’utilisation de l’application
DSers a répondu 15 janvier 2024

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Please drop our customer services team a message via on any below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

Modifié le 17 septembre 2023

NUL DEPUIS VOTRE MISE A JOUR LES COMMANDES METTENT 10minutes a passer c'est innaceptable

SMARTWATCHPHONE
France
Environ 4 ans d’utilisation de l’application