Avis (26 741)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
29 janvier 2024

Irene helped me recover my password. I am highly satisfied with her service. I can now dropship again

Thank you !!

Acucar Body Basics LLC
États-Unis
3 mois d’utilisation de l’application
DSers a répondu 30 janvier 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

31 janvier 2024

Rin was very helpful and the replies were very fast and informative. Thank you very much for your help.

Cheap Fashion Trends
Australie
5 mois d’utilisation de l’application
DSers a répondu 3 février 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2 janvier 2024

"Exceptional Customer Support Experience with Eden – Above and Beyond!"

I recently on 12-31-23 had the pleasure of experiencing truly outstanding customer support from Eden, and I couldn't be more impressed. In a world where exceptional service seems increasingly rare, Eden went above and beyond to ensure my satisfaction.

From the moment I reached out for assistance, Eden demonstrated unparalleled professionalism, patience, and a genuine commitment to resolving my issue. What sets Eden apart is not just the quick and effective solution provided, but the level of care and attention to detail that accompanied it.

Eden's effectuve communication skills are impeccable. They not only addressed my concerns promptly but also took the time to explain the process in a clear and concise manner, ensuring that I fully understood every step of the resolution. This personalized approach made me feel valued as a customer and, most importantly, heard.

What truly stood out was Eden's willingness to go the extra mile. Instead of settling for a standard resolution, Eden proactively identified potential future issues and provided preventive measures to ensure a seamless experience moving forward. This proactive approach is a testament to Eden's dedication to customer satisfaction, and it left a lasting impression on me.

In an era where customer service can sometimes feel robotic and detached, Eden restored my faith in the power of exceptional customer support. Their commitment to excellence sets a benchmark that I hope other customer support agents will strive to achieve.

In conclusion, my interaction with Eden was nothing short of phenomenal. I am genuinely grateful for the outstanding service provided and the peace of mind that comes with knowing there are dedicated professionals like Eden ready to assist. If you're looking for customer support that exceeds expectations, look no further – Eden is the epitome of excellence in customer service!

P.S. I would also like to add the customer support agent Nephele for delivering assurance that all of my needs were met to the fullest as Nephele covered my additional concern!! GREAT JOB DSers customer support!!

William Watson
Your Healthy Adventure & More

Your Healthy Adventure & More
États-Unis
9 mois d’utilisation de l’application
DSers a répondu 14 janvier 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

16 mars 2024

support très réactif, explication claire est précis. Mon problème a étais résolus sans difficulté

Skleam
France
Presque 3 ans d’utilisation de l’application
DSers a répondu 17 mars 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11 avril 2024

Cette application est multifonctionnelle et permets de coordonner des éléments nécessaires à son bon fonctionnement.
La personne qui a répondue à mes questions a été patientes avec moi, son prénom est Chrissy.
Bravo!
André

Bricolage-rapide
Canada
17 jours d’utilisation de l’application
DSers a répondu 14 avril 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 janvier 2024

Had 2 issues I needed help with. Selena who was in charge of support made it super easy and quick to get to the bottom of my issues. Even taking screenshots etc to make sure fully understood.

Super helpful and informative! Thank you again Selena!

WhatDNook
Malte
4 mois d’utilisation de l’application
DSers a répondu 15 janvier 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

31 janvier 2024

I had a great support experience with Amiee! Problem solved, everythin fine.

FACEFOOT™ - Das Bandana für echte Fans
Allemagne
5 mois d’utilisation de l’application
DSers a répondu 1 février 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

19 février 2024

Great service, every time I needed questions they were answered. super satisfied

Moza Brasil
Brésil
6 mois d’utilisation de l’application
DSers a répondu 20 février 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22 mars 2024

Merci beaucoup à Irène qui a pu me résoudre mon problème à 2.30 du matin en 5 minutes grâce à des captures d'écran et ses bonnes explications. Très contente. Merci beaucoup

Gamellec
France
29 jours d’utilisation de l’application
DSers a répondu 24 mars 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 mars 2024

Aurora ótimo atendimento muito obrigada!

Estorei.com
Brésil
Environ un mois d’utilisation de l’application
DSers a répondu 14 mars 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team