Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
26 avril 2024

very fast and competent help. My problem has been solved, I will spend a lot less time on my orders in the future and the customers are happier too. Thank you

Little Lumina
Allemagne
23 jours d’utilisation de l’application
DSers a répondu 27 avril 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 février 2024

I made my 1st sale but i accidently clicked fulfill. I next found out i had a mapping issue with the product. Luckily i contacted Blanca on messenger through Dsers and they helped me through the process and learn how to do things. Very helpful, kind and smart. Highly Recommend Dsers and Blanca in sorting your issues out.

Aussie Dog Style
Australie
21 jours d’utilisation de l’application
DSers a répondu 27 février 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2 février 2024

Always there to answer my questions. Each rep ready to assist you with a quick and helpful resolution!

Thank you Jenny hope to get you again!

Nellie's Way Beauty, Inc.
États-Unis
Environ un an d’utilisation de l’application
DSers a répondu 3 février 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

24 février 2024

DSers a great app especially if you are just getting started with your dropshipping business. It is easy to integrate with AliExpress and Shopify and has many automated features available. DSers also has great customer support that responds quickly and will investigate and answer any questions thoroughly. Shoutout to Via who helped us use the DSers order tracking that auto syncs tracking numbers from Aliexpress to Shopify using DSers. Thank you!

LofiKitchen
États-Unis
22 jours d’utilisation de l’application
DSers a répondu 25 février 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 janvier 2024

Holly was absolutely amazinggg! I can't say enough regarding how much Holly helped me fix my problems, took some time but Holly came through and really helped set me up for success. I truly appreciate the talented employees here. Honestly Holly you have been super cooperative and very, very helpful! Thank you so, so much.

Adaab Luxe
Canada
10 mois d’utilisation de l’application
DSers a répondu 25 janvier 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 mars 2024

Thank you Sandy. Today, when I use DSERS to set up a shop, I found that there is a Shopify shop. I will not close it, but when I want to delete the association, it does not work, so I will contact the DSERS team to ask for help.After receiving the help email of Sandy, she simply confirmed my request with a screenshot, and quickly helped me solve the problem!

DressCars
Chine
12 jours d’utilisation de l’application
DSers a répondu 10 mars 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

8 février 2024

Really slick process, and the customer support is actually amazing. I made a mistake, and they helped me through everything, sent me screenshots and were extremely clear and patient. Thank you Rin for all your help

Urban Tribe
Royaume-Uni
3 mois d’utilisation de l’application
DSers a répondu 11 février 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

26 mars 2024

Alice, the customer support agent for DSers, was absolutely fantastic! She answered all my questions with patience and clarity, making my experience with DSers incredibly smooth. Thank you, Alice, for your exceptional support!

Layal

Home Fads
Canada
6 mois d’utilisation de l’application
DSers a répondu 27 mars 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

1 mars 2024

I really love this service of yours, it's amazing that you can provide such an important service as a direct chat. I really appreciate this work of yours. and you are very kind,
thanks to Tiffany :)

Hamilton Giarre
Italie
Environ un mois d’utilisation de l’application
DSers a répondu 3 mars 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 avril 2024

Worked with Wendy and she's amazing and really helpful.My query was just simple and she immediately solved it. They also respond really fast!

Shanti Crystals
États-Unis
5 mois d’utilisation de l’application
DSers a répondu 27 avril 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team