Avis (26 215)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
22 décembre 2023

Excelent app with the best support i've seen so long! Nephele did a great job with my problem with integration! 24/7 support is perfect for business!

Definnite🩷
Brésil
5 mois d’utilisation de l’application
DSers a répondu 3 janvier 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

29 décembre 2023

I had trouble understanding the Order Procedure for my products, but Sylvia managed to save the day and provide extensive knowledge on the order procedure of Dsers.

QuestCart
Australie
Environ un mois d’utilisation de l’application
DSers a répondu 3 janvier 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

30 janvier 2024

Brilliant app and fantastic support from Chrissy. Really good service. 5* :)

Baby Babble
Royaume-Uni
22 jours d’utilisation de l’application
DSers a répondu 1 février 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 mai 2024

Je suis très ravie d'avoir communiqué avec un agent de Dsers. Réponse immédiat. Très à l'écoute.

Mon Bébé Bonheur
France
Environ 2 mois d’utilisation de l’application
DSers a répondu 5 mai 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 janvier 2024

Ralla was able to help me solve my issue as a beginner using DSers. It gives me confidence that I will get wonderful support in the backend of my ecommerce start-up. Thanks Ralla!

happibuddi
Singapour
2 jours d’utilisation de l’application
DSers a répondu 15 janvier 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

8 février 2024

Le service client est vraiment rapide et efficace. Rin a su répondre à toutes les questions que je lui ai posé. Son service a été très réactif et je suis assez satisfait.

Norway Lamp
Royaume-Uni
16 jours d’utilisation de l’application
DSers a répondu 11 février 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

28 avril 2024

Excellent service, great fastest support team.

Bijou Bello
Belgique
23 minutes d’utilisation de l’application
DSers a répondu 29 avril 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 avril 2024

atendimento excelente

SmartShop
Brésil
2 mois d’utilisation de l’application
DSers a répondu 27 avril 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

8 décembre 2023

I would highly recommend using this app and supplier. I ran into an issue and contacted Sandy from DSers. She was amazing and helped me remap my products “, as I had 3 orders but I accidentally deleted the mapping so I couldn’t order the products. She remapped and explained everything to me. I’ve now ordered the products and they are on there way!!! Thank you Sandy!

Project Jewellery
Australie
5 mois d’utilisation de l’application
DSers a répondu 11 décembre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 janvier 2024

At first glance, a good application, but the main problem is that for my Shopify store they do not display delivery dates for customers on the checkout! I wrote about this problem to all support, but no one could do anything, it’s a shame, but I think this is a serious reason to stop working with Dsers

FemmeFitHub
États-Unis
2 mois d’utilisation de l’application
DSers a répondu 15 janvier 2024

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Please share more details of your issues with our customer service team, we do want to help you out there
Please contact our customer services team a by below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team