Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
21 novembre 2023

Irene helped me a lot to solve a situation that was unclear to me, everything was very fast, in a few minutes I already had an answer to my question! Thank you very much!

CleanSeen
Slovaquie
3 mois d’utilisation de l’application
DSers a répondu 22 novembre 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

11 novembre 2023

Dsers has been fantastic for helping me set up my Shopify store, It was easy to link products and fulfil orders. It has saved me hours of work switching to an easy to manage dropship model and is a great service. I messaged customer service on messenger to ask questions about technical support and Cynthia was great and talked me through all I needed to know and was quick to respond.

My Fancy Dress Box
Royaume-Uni
3 mois d’utilisation de l’application
DSers a répondu 12 novembre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 avril 2024

Sherry est très réactive, merci à elle

Laisse Moi Dormir
France
Environ 2 mois d’utilisation de l’application
DSers a répondu 6 avril 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 décembre 2023

I have to say the rep I worked with "Lucia", was awesome. They handled my concern very quickly and appeared to take interest in my concern. I'm new at this dropshipping e-commerce business and some of the other dropshipping companies have left me frustrated because I couldn't help me customers in a timely manner. Thank you to Lucia for your help.

ZMO Express Unlimited
États-Unis
8 jours d’utilisation de l’application
DSers a répondu 7 décembre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 décembre 2023

Estou gostando do app, e com relação ao suporte... estou muito satisfeito com o atendimento que recebi hoje pela Irene, resolveu meu problema e foi bem atenciosa.
Obrigado.

Setrishop
Brésil
Plus d'un an d’utilisation de l’application
DSers a répondu 13 décembre 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

30 mars 2024

Ótimo aplicativo e ótimo atendimento ao cliente, Estava com dificuldade e a Ralla me atendeu rapidamente e conseguiu solucionar meu problema em instantes.

Use Siza Stefan
Brésil
3 jours d’utilisation de l’application
DSers a répondu 31 mars 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

20 février 2024

Bravo à ISAK qui m'a beaucoup aidé. très professionnel et patient quand il expose ses explications. merci beaucoup

jeuxloisir
France
Plus d'un an d’utilisation de l’application
DSers a répondu 21 février 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 octobre 2023

I had the pleasure of receiving exceptional customer service from Lucas at Dsers. His dedication and professionalism truly stood out during my interaction. Lucas not only understood my concern but also provided a swift and effective solution, leaving me thoroughly impressed.

Lucas's ability to address my issue promptly and his willingness to go the extra mile to ensure I was satisfied were remarkable. His knowledge of the platform and his friendly demeanor made the entire experience pleasant and stress-free.

In today's fast-paced world, quality customer service is invaluable, and Lucas from Dsers exemplified this. I would like to extend my gratitude to Lucas for his excellent and on-point assistance, which played a significant role in resolving my problem. It's professionals like him who make a real difference in the world of customer support. Kudos to Lucas and the Dsers team!

Rex Ardent
Inde
12 mois d’utilisation de l’application
DSers a répondu 28 octobre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 novembre 2023

great app with, a wonderful support team.. fast responding

Speaking with the service team helped me get exactly what I was looking for. They made me feel welcomed and valued as a customer.

I recommended.

WetlyFoot
Jordanie
3 mois d’utilisation de l’application
DSers a répondu 29 novembre 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 octobre 2023

I was really lost with the process as it can be complicated for new comers. I contacted the customer service and spoke to Sylvia who honestly could not have been more helpful. I sent through images and she walked me through the process step-by-step with patience and clarity.

Thank you Sylvia. I hope to work with more people like you in the future!

Luminous Duck
Royaume-Uni
8 mois d’utilisation de l’application
DSers a répondu 22 octobre 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team