DSers‑AliExpress Dropshipping , 24 602 avis
Affiner
-
Par note
I was having some doubts about the page and Blanca helped me so much, that was fast and easily. She's really good on her job. Thanks
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Sherry was very helpful in answering my problem request and went above and beyond to answer more on what I needed to do in Shopify. Great service and very kind!
They promised to refund but didn't keep the promise. Their customer service was frustrating, as I had to engage with multiple agents regarding the same issue. Each time, I had to reiterate and explain my query repeatedly. It was a disappointing experience.
Hello,
Thank you for taking the time to leave your feedback.
We have checked our database, and your ticket is still in progress, it is number #24088.
We have marked it as urgent, and your refund is underway. It may take some time for refund to be processed, but rest assured, we will try our best to ensure you get your refund as soon as possible.
Please drop our customer services team a message via on any below methods for an update on your ticket.
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers Team
As an absolutely new user I had some problems with understanding the settings in my Dsers account, very thankful to Selena for clearing up details for me!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Quero externar minha gratidão e satisfação a essa plataforma incrível e também enaltecer o excelente trabalho da profissional Lily, está de parabéns pela dedicação e atenção de sempre!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Olivia tem um otimo atendemento
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Question on changing shipping rates. Knowledgeable and gave me good information.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Awesome support team. Thanks to Holly who helped me a lot.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
As a 1st timer with Dsers, the Cs support is very efficient. I was served by Isak who is very knowledgeable, has given me very elaborate responses that are easily understood and added me some links for further guidance. Very impressed with Isak and Dsers customer service support. I highly recommend this app
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Amity from customer support was incredibly helpful, patient, and knowledgeable. Her dedication and support left me thoroughly impressed and satisfied.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team