Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
19 janvier 2024

gostaria da atualização do app na minha loja. poderia me ajudar por favor?

RotaMundiStore
Irlande
3 mois d’utilisation de l’application
DSers a répondu 21 janvier 2024

Hello,
Thank you for your taking the time to leave us a rating.
Please note that the issue with Shopify is just temporary and will not affect the normal process of your store on Shopify or DSers.

We are working with their team to solve this and make sure it doesn't happen again.
Please feel free to contact our customer service team if you have any questions,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

9 mai 2024

excelente

Versatyle Brasil
Brésil
16 jours d’utilisation de l’application
DSers a répondu 10 mai 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 décembre 2023

Jenny à été super efficace dans son aide. Merci Beaucoup le support est au top ! Merci Dsers ! Je reviendrai si j'ai besoin d'aide . Je recommande à 100 %

BIGDOUDOU.FR
France
Environ 2 mois d’utilisation de l’application
DSers a répondu 20 décembre 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

23 décembre 2023

Amazing support!

Slide Surf Supply
Portugal
4 mois d’utilisation de l’application
DSers a répondu 3 janvier 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 octobre 2023

I was having trouble mapping a product in DSERS, and Sherry was so patient with me. She walked me through every step of the process. She worked with me until my issue was resolved. She provided excellent customer service and care to me. She is an absolute jewel.

A.Will Co Electronics
États-Unis
Environ un an d’utilisation de l’application
DSers a répondu 12 octobre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

31 octobre 2023

My agent Lucas is very reagent :)
He helps me on messenger every time I ask him
I will say that the Dsers service is at the top, and Dsers is the top dropshipping app !

Shop Tableau
France
Environ 2 ans d’utilisation de l’application
DSers a répondu 1 novembre 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2 novembre 2023

I recently had a fantastic experience with the online customer service team of Dsers. Jully were prompt, attentive, and extremely helpful. Their quick response to my inquiries and willingness to go the extra mile to address my concerns left a lasting positive impression. It's reassuring to know that such dedicated and efficient customer support is available, and it definitely enhances my overall experience with the company. Kudos to the online customer service team for their exceptional service!

Snuggle Hub
États-Unis
2 mois d’utilisation de l’application
DSers a répondu 5 novembre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 décembre 2023

Boa tarde galera! Vim aqui deixar minha avaliação sobre a minha experiência com a Dsers, desde quando comecei a usar o app na loja shopify nunca tive problema, ao acessar o aplicativo começou a aparecer um erro e entrei em contato com o suporte na mesma hora e fui atendido em poucos minutos pelo Lennon, que me atendeu com atenção e explicou tudo certinho, for fim resolveu o problema na hora. Recomendo demais. parabéns pelo atendimento Lennon!

Santta Maria
Brésil
3 mois d’utilisation de l’application
DSers a répondu 3 janvier 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 juin 2023

I was helped this morning by Isak and he was wonderful. Super fast service. he included screen shots that showed me exactly what to do to fix my issue. Which was that I could not fulfill my order.
he also sent me a clear list of instructions on how to place my future orders from shopify to dsers.

The issue was on my end and I had place the order out of sequence. But he cleared it all up in less than 5 minutes and I placed my order, easy breezy.
Thank you Isak.

SideStore.net
Allemagne
11 mois d’utilisation de l’application
DSers a répondu 28 juin 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

5 septembre 2023

I'm relatively new to this app, and I must say that my initial interactions have been incredibly positive, thanks in large part to the exceptional customer service provided by Arwen. As a newcomer, I had several questions and ran into a few issues. Arwen, one of the customer service agents, was nothing short of amazing. Their patience and kindness in guiding me through the solution step by step were extraordinary. It's rare to find such excellent support, and Arwen's assistance made a world of difference in helping me get started on the right foot.

Arwen's dedication to helping newcomers like me is truly commendable. They made me feel welcome and ensured that my experience with the app was a smooth and enjoyable one. It's clear that Arwen takes pride in their work and genuinely cares about helping users.

While I'm still getting to know the app's full range of features, I'm confident that with Arwen and the support team's assistance, I'll be able to make the most out of it. As a newcomer, I highly recommend this app to anyone looking for a reliable tool, especially with Arwen's outstanding customer service ready to assist you.

Boolift
États-Unis
6 mois d’utilisation de l’application
DSers a répondu 6 septembre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team