Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
8 décembre 2023

Really love their services. The support executive is very nice and very attentive.

AT Amenities
Royaume-Uni
4 jours d’utilisation de l’application
DSers a répondu 11 décembre 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

15 avril 2024

Muy buen servicio de Chrissy

Charles Home
Panama
17 jours d’utilisation de l’application
DSers a répondu 16 avril 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 octobre 2023

My very first-time fulfilling orders for my store... I am a newbie as it is and when I went to click fulfil order i had an error for all of my orders. Instant confusion and frustration. I reached out and within minutes I was chatting with someone and not a bot. Jenny was amazing. Calm understanding and so helpful. Her guidance allowed me to fix the errors and get my orders out to my customers. Thank you, Jenny, for making my day!

Drakes Emporium
États-Unis
Environ un mois d’utilisation de l’application
DSers a répondu 25 octobre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 octobre 2023

Excellent platform to scale a business from a few products to a collection of them.
Great social team capable of fixing issues great and small.
Blanca gave me a cheaper solution to a big issue and left me satisfied.
Customer Support: A standout feature has to be their customer service. They are very helpful. I highly recommend it.
Thank you DSers

JTHYPERSTORES
États-Unis
Environ un mois d’utilisation de l’application
DSers a répondu 22 octobre 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

6 novembre 2023

Cynthia was very kind, helped my smooth brain make a wrinkle to understand how the DSers services works. No ragrets!

AlphaBeard
France
Environ un mois d’utilisation de l’application
DSers a répondu 7 novembre 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30 septembre 2023

Eden was a great help. She helped me link my new store to my existing Dser account. I was experiencing issues with linking my new store and she was very paitent and very helpful. She took her time and coached me through the steps. Best customer service that I have received from anyone involving my shopify stores.

Cajun Nature & Outdoors
États-Unis
12 mois d’utilisation de l’application
DSers a répondu 3 octobre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 octobre 2023

I was having trouble with an order, but I was connected to Sherry, who was extremely patient, extremely kind, knowledgeable and helpful. She walked me through every step to help me solve the problem that I was having and never once made me feel as though I was a burden to her day. I cannot express my gratitude to Sherry enough! She was AMAZING and saved my day... and order for my store!

House of Butterfly
États-Unis
3 mois d’utilisation de l’application
DSers a répondu 6 octobre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 octobre 2023

Sylvia really helped me today. She was fast, and she had patience. I had two questions and she solved both of them and additionally explain me how the things work. Thank you Sylvia!

FraneMX
Croatie
6 mois d’utilisation de l’application
DSers a répondu 28 octobre 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

27 décembre 2023

c'était super! merci pour l'aide

My Store
Canada
4 mois d’utilisation de l’application
DSers a répondu 3 janvier 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 décembre 2023

La atención fue realmente rápida y amable, con solo 3 preguntas que me hizo la persona que me estaba ayudando me dieron solución inmediata a mi problema.
Agradezco la plataforma. Excelente

VamStore
Chili
5 mois d’utilisation de l’application
DSers a répondu 12 décembre 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team