Avis (30 363)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
26 juin 2024

O problema que eu vinha tento foi resolvido graças ao exelente trabalho do suporte feito pelo Sr Isak, fica aqui meus agradecimentos.

Aline Store
Brésil
28 jours d’utilisation de l’application
DSers a répondu 27 juin 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2 novembre 2024

Excelente Atendimento estão de Parabéns

Mudeseulook
Brésil
Environ 4 ans d’utilisation de l’application
DSers a répondu 3 novembre 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 mai 2024

Very Recommended, nice respond from costumer service Isak. Good for learning from start.

Ozayshop
Malaisie
18 jours d’utilisation de l’application
DSers a répondu 27 mai 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 janvier 2024

Excellent app. The best solution I've ever used.
I would also like to express my gratitude for the excellent service provided by Sherry. She is a wonderful person and professional.

Bonasi
Brésil
Plus de 4 ans d’utilisation de l’application
DSers a répondu 18 janvier 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 décembre 2023

There was a server issue and I contacted DSERS after learning I was unable to fulfill a customers order. I came into contact with Lily and she was so kind and patient with me even thought I kept asking many questions which would normally annoy someone all in all great service and provides accurate information regarding the issue while being patient with me. I was able to do my order successfully.

Artz Stuff
États-Unis
3 mois d’utilisation de l’application
DSers a répondu 7 décembre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 mai 2024

Wow. I spent over an hour talking to customer service, sending screenshots and a full video, only to have the agent be the most unhelpful and unknowledgeable person. It took everything in my power to remember I was talking to a person, but my goodness. How are you the support of a product understand? I run an entire tech company and had one very simple question and was left with both a headache and a request to cancel my entire account.

My Store
États-Unis
2 mois d’utilisation de l’application
DSers a répondu 30 mai 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address:
support@dserspro.com

DSers team

10 juillet 2024

rita is the best

STORE-AK
Émirats arabes unis
29 jours d’utilisation de l’application
DSers a répondu 11 juillet 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 juin 2024

Super helpful & great prices
Colleen is the best

J'Haley Beauty
États-Unis
3 mois d’utilisation de l’application
DSers a répondu 10 juin 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 janvier 2024

Great experience. Adele was particularly helpful with trouble shooting some technical difficulties I was having. She was not only quick to respond, she also resolved the issue very quickly. Excellent customer service. Also great experience with the vendors as well.

The Inspired Gift Store
États-Unis
Environ un an d’utilisation de l’application
DSers a répondu 15 janvier 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

8 avril 2024

My experience with Dsers Aliexpress Dropshipping Partner, especially regarding the help received from Raphael, is decidedly positive. My experience shows that by contacting the Dsers team on Messenger, one can expect quick and professional assistance. In my case, Raphael proved to be invaluable support by offering an effective solution to the problem I was facing. Thanks to his help with product mapping, not only was I able to resolve the encountered issue, but I also significantly reduced the project work time by two days.

Varne
Pologne
Environ 2 mois d’utilisation de l’application
DSers a répondu 9 avril 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team