Avis (29 256)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
15 avril 2024

DSers support was very helpful. Fast responses, and clear step by step support that resolved all my problems.

eve & elle
Canada
Environ un mois d’utilisation de l’application
DSers a répondu 16 avril 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 octobre 2023

Myra from DSERS is very knowledgeable. In 5 minutes, she was able to resolve a problem that multiple other agents from Dsers and Aliexpress keep escalating without a reply. She handled my case with intelligence and care. I would greatly recommend Myra to any customer or potential employer. She a 5 stars that is climbing to a higher level. Thanks again myra. YOU'RE THE BEST ******

BlueRivage
États-Unis
Plus d'un an d’utilisation de l’application
DSers a répondu 25 octobre 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

8 novembre 2023

The support guys at DSERS-AliExpress Dropshipper are extremely patience and helpful once they know exactly your issue. It took a minute for me to even understand what I needed to ask, but they were RIGHT on it and delivered! THANK YOU support team at DSers-AliExpress

KenjaStudios
États-Unis
Environ un an d’utilisation de l’application
DSers a répondu 9 novembre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 avril 2024

Great customer support service. Sally was accommodating and integral to getting my shop up and running. I couldn't have done it without her.

Kamilah Beauty
Royaume-Uni
Environ un mois d’utilisation de l’application
DSers a répondu 6 avril 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

6 décembre 2023

There was a server issue and I contacted DSERS after learning I was unable to fulfill a customers order. I came into contact with Lily and she was so kind and patient with me even thought I kept asking many questions which would normally annoy someone all in all great service and provides accurate information regarding the issue while being patient with me. I was able to do my order successfully.

Artz Stuff
États-Unis
3 mois d’utilisation de l’application
DSers a répondu 7 décembre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 novembre 2023

Awesome group of people to deal with just got off the phone with Lucas, extremely helpful result tops , thumbs up to team.

Bunakaz
Nouvelle-Zélande
Plus d'un an d’utilisation de l’application
DSers a répondu 6 novembre 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 septembre 2024

Atendimento excepcional

Lumi Vibe
Brésil
2 jours d’utilisation de l’application
DSers a répondu 8 octobre 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

28 novembre 2023

I was having issues fufilling a failed order but Lucia was a great help who guided me through the issue and I was able to fufill the failed order. My experience with Lucia was great and she helped me through the problem with a fast response time and I am happy. I am gratefull to receive her help as without it I would have been struggling to fufill a failed order myself.

Cool House Hacks
Nouvelle-Zélande
Environ un an d’utilisation de l’application
DSers a répondu 30 novembre 2023

"Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team " "Hi there!
Thanks for sharing your experience of DSers.
We’re really glad you enjoyed our service.We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Feel free to get back soon whenever you feel you need us.
Cheers!Happy dropshipping with DSers!

DSers Team "

27 février 2024

An excellent application for integrating products into your store. But what's even cooler! They have perfect customer support. 24/7. Rin from support team solves problems perfectly, quality and quickly. THANK YOU - Rin from support team!

Thedogdreams
Royaume-Uni
8 mois d’utilisation de l’application
DSers a répondu 28 février 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22 février 2024

It's certanly the best app to Dropshipping ever. I had some doubts and I send a message on Facebook and about 5 minutes they answered me. Adele helped me with the sync Dsers > AliExpress. I really recomend this app and if you have any question you can open a live chat and talk with them.

Cancri
Brésil
7 mois d’utilisation de l’application
DSers a répondu 25 février 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team