Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
2 avril 2024

I've had a fantastic experience with DSers! Their customer service truly stands out – the agents are always quick to respond and incredibly helpful. It's reassuring to know that if I ever have questions or run into issues, I can count on DSers's support team to provide solutions promptly.

Yoopick
États-Unis
25 jours d’utilisation de l’application
DSers a répondu 6 avril 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 mars 2024

I love this app, they have always been very helpful.

Special thanks to Olivia, she has been very helpful and kind.

Regards.

Nueva Mall
Espagne
5 mois d’utilisation de l’application
DSers a répondu 10 mars 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6 mars 2024

Aimee is the best. he/she made my day easy helping me and i really recommend Aimee. thank you so much

West Coast
Australie
10 mois d’utilisation de l’application
DSers a répondu 10 mars 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16 mars 2024

A beautiful application, and when there are any difficulties, they are dealt with immediately, but I was hoping that my store would accept Shopify payment methods.

DAD Store
Koweït
Environ un mois d’utilisation de l’application
DSers a répondu 17 mars 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 février 2024

Alicia's help has been amazing! She was very patient and efficient with our problem. She solved all our doubts with kindness and in a clear way.

Crochella
Espagne
10 mois d’utilisation de l’application
DSers a répondu 16 février 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 avril 2024

i needed help with some shipping and payment stuff and Olivia helped me do that she was very kind and knowledgeable. thank you Olivia for your help.

Naughty Toyz
États-Unis
Environ un mois d’utilisation de l’application
DSers a répondu 25 avril 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

26 février 2024

I had a REP named Olivia, and I wanted to let you know she has great customer service! She was polite and professional, as well as informative. She addressed my issues.

Luxury Living
États-Unis
5 mois d’utilisation de l’application
DSers a répondu 27 février 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

5 mars 2024

Wanted to leave a quick note on Villanelle. Provided great detailed solution on my issue with few different orders.

Really happy with Villanelle.

Kiss & Lace
Royaume-Uni
Environ un mois d’utilisation de l’application
DSers a répondu 10 mars 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2 avril 2024

I am so kind and satisfied with the quick handling of the work. Thank you always!!

Olivia, sir12 !!

VITALVIBE
Corée du Sud
7 mois d’utilisation de l’application
DSers a répondu 6 avril 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24 janvier 2024

Selena is fantastic, very knowledgeable about the the Dsers app and its ecosystem. She helps me to figure out how to make / set the location of my store to Dsers app in order to fulfill orders without any worries.

We resolved my problem and verified it within the back end of my store.

She gave me lots of advice when she realised that I was going off tract with my setup.

Thank you Selena.

tebaratostore
Australie
3 mois d’utilisation de l’application
DSers a répondu 28 janvier 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team