Avis (31 751)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
26 décembre 2024

Hello everyone, Wendy help me professionely and very fast by my problem. If i could choose someone who has to help me i would choose everytime Wendy again. Thank you very much for your support :)

trendrops
Suisse
Plus d'un an d’utilisation de l’application
DSers a répondu 28 décembre 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24 décembre 2024

The app works pretty well, but even the best run into issues. A supplier had run out of stock during order fulfillment. I contacted their support and Lydia really helped me to get things back on track. Lydia communicated clearly, provided great screenshots, and even helped me get my product variant remapped. Highly recommended!

Baby Booties Boutique
États-Unis
7 mois d’utilisation de l’application
DSers a répondu 28 décembre 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 novembre 2024

I am new to this so when my customer didn't receive their product I started up a chat with Rita to figure out why. All I can say is that it has been quite a process but in the end everything was resolved. Now I understand how all the services work together to fulfill orders. Thank you!

HADDAD BEATS
États-Unis
Plus d'un an d’utilisation de l’application
DSers a répondu 1 décembre 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

9 janvier 2025

I contacted Dsers support for a problem I was having and the support I received from Fiona was exceptional and thorough. I had an issue that needed detailed attention, and she made the process so much easier. Fiona walked me through everything step by step, and we worked together until the issue was fully resolved. She is incredibly helpful and excellent at what she does!

BusyBlast
États-Unis
7 mois d’utilisation de l’application
DSers a répondu 13 janvier 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 février 2025

DSers has been great, it smoothly integrates and communicates with my shopify store and has lots of useful features. The customer service is also excellent with 24/7 instant help for any question or problem I am having.

Amara
Royaume-Uni
5 mois d’utilisation de l’application
DSers a répondu 5 mars 2025

Hello!

Thank you for your amazing review! We're thrilled to hear that DSers has been a great fit for your Shopify store and that our customer service has been helpful. Our team is always here to support you, so don’t hesitate to reach out if you need any assistance in the future.

DSers Team

12 février 2025

I had an amazing experience with Rin from DSers! Their customer support was exceptional—quick, knowledgeable, and incredibly patient. Rin went above and beyond to help me resolve my issue efficiently, providing clear instructions and ensuring I fully understood the process. Their professionalism and friendly attitude made the entire experience stress-free. I truly appreciate their dedication to excellent customer service. Thank you, Rin! ⭐⭐⭐⭐⭐

TwinsBabyRsleeping
Canada
11 mois d’utilisation de l’application
DSers a répondu 20 février 2025

Hi there,

Thank you for your wonderful feedback! We're thrilled to hear that Rin provided you with exceptional support and made your experience stress-free. Your satisfaction means a lot to us! ⭐⭐⭐⭐⭐

If you ever need assistance again, don’t hesitate to reach out—we’re always happy to help!

DSers Team

6 février 2025

I had an issue with an order and contacted customer service, where Zico assisted me. The support was exceptional! he patiently walked me through the right steps, making the process simple and stress-free. He was friendly, professional, and incredibly helpful the entire time. Thanks to his guidance, my problem was resolved quickly!

Mooti
Canada
4 mois d’utilisation de l’application
DSers a répondu 13 février 2025

Hi there,

Thank you for your amazing feedback! We’re delighted to hear that Zico provided you with exceptional support and made the process simple and stress-free. Our team is always here to offer friendly and professional assistance!

If you ever need help again, don’t hesitate to reach out—we’re happy to assist.

DSers Team

20 février 2025

Chloe was very helpful and I am very happy with her help. I was very nervous to try to cancel and issue the refund for the first time, but she walked me through all the instructions with kindness and help me feel comfortable using this system for the first time. Her customer Service was supper! I was very nervous not to get the issue resolved but she helped me solved the issue and now all is fine. Thank you Chloe! Your my Super STAR :).

SMinvite, LLC
États-Unis
4 mois d’utilisation de l’application
DSers a répondu 27 février 2025

Hello!

Thank you so much for leaving such a wonderful review! We're thrilled to hear that Chloe was able to help guide you through the process and make you feel comfortable while resolving your issue. It's fantastic to know that she provided excellent support!

If you ever need further assistance, feel free to reach out. Our team is always here to help!

DSers Team

15 janvier 2025

Amazing drop shopping service as well as amazing 24/7 customer service. Kimi was quick to respond, quick to identify any problems I had with the service, and quick to give me the solution. A great app with great people working behind it. Thank you!

Cuddlio
États-Unis
Plus d'un an d’utilisation de l’application
DSers a répondu 20 janvier 2025

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1 janvier 2025

I wanted to take a moment to share my appreciation for Sandy, the customer service agent who helped me with placing an order to AliExpress via DSers. Sandy was incredibly patient, attentive, and knowledgeable throughout the entire process. She made sure all my questions were answered and guided me step-by-step to complete my orders smoothly. Her professionalism and friendly demeanor truly made a difference, and I felt well-supported every step of the way. Thank you, Sandy, for providing such excellent service! If you're looking for efficient and helpful assistance, I highly recommend reaching out to her.

Kana Marketplace
Canada
Environ un an d’utilisation de l’application
DSers a répondu 3 janvier 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team