Avis (26 355)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
15 mai 2024

very nice Service.
Blanca helped me very fast with my Problem.
Thank You!!

MeeLana
Allemagne
3 mois d’utilisation de l’application
DSers a répondu 16 mai 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9 juin 2024

I had contact with Aimee. Super nice and helpful. She helped me find a solution to my problem super quick! Very ahppy with the service.

FurFree
Suède
15 jours d’utilisation de l’application
DSers a répondu 10 juin 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24 mars 2024

Irene did a magnificent job helping me map an item. She was very helpful and patient showing me step by step on how to solve my problem. Definitely pleased with how fast my issue was resolved.

Maylin Alarcon
États-Unis
Plus d'un an d’utilisation de l’application
DSers a répondu 25 mars 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

18 juin 2024

Vivian was incredibly helpful in resolving a setting issue . In just a few minutes, she managed to solve the problem that had been a major headache for a long time. I'm really grateful for her attention and assistance. Thanks, Vivian, for your exceptional help and support!

Paradis de Bébé
Canada
29 jours d’utilisation de l’application
DSers a répondu 19 juin 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

7 avril 2024

Useful app for dropshipping Ali express products - Customer support is also quick and very good - Rfimp from Live support channel helped me resolve my issue in just a couple minutes. Super good!

Vista Haven
Thaïlande
6 mois d’utilisation de l’application
DSers a répondu 8 avril 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 avril 2024

Just starting out and trying to figure out the platform. Spoke with Isla who was very quick to respond and helpful. Hoping I am able to find the best suppliers to move forward with this!

Resort Ready
États-Unis
Environ 2 mois d’utilisation de l’application
DSers a répondu 8 avril 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

12 avril 2024

Sylvia attended to me very well and quickly asked for all the requirements to resolve my problem, she was super kind and agile, she managed to help me correct a wrong configuration that was hiding my orders. Thank you very much and excellent service!

Tudo Shop
Brésil
8 mois d’utilisation de l’application
DSers a répondu 14 avril 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 avril 2024

Sandy was outstanding if This customer service was the best I have ever received in my life and I also work in the customer service field and it gets draining and annoying, but Sandy was very patient with me and guided me through the entire process. This was hands down the best service I have received for any customer service rep 10 stars for you Sandy you're the best <3

Nova Goods Co
États-Unis
Environ 2 mois d’utilisation de l’application
DSers a répondu 14 avril 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

8 avril 2024

Vivian was very helpful while I was trying to sort some issues while placing order. Thank you Vivian. Highly recommend.

Xnest
Australie
7 mois d’utilisation de l’application
DSers a répondu 9 avril 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29 mai 2024

Good customer service an great support team! Customer concerns are taken seriously by DSers and resolved quickly. I am happy an satisfied, the excellent team solved my problem very quickly.
Special thanks to Johnny!

Avidu
Allemagne
3 mois d’utilisation de l’application
DSers a répondu 30 mai 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team