DSers‑AliExpress Dropshipping

Very helpful

Wendy was very kind and helpful, she fixed my problem immediately! Thank you

awesome help from Maddie. we stayed connected for over an hour and she helped me through all the hurdles. A++

I would like to say many thanks to your customer service staff Lucy. She is so nice and patient in assisting me. And most important, my problem has been well fixed by her help. Thanks again!

Amazing support from Vivian !
Our support chat lasted quite some time but Vivian has been very solution-focus and collaborative during the whole time. Thanks !

Olivia gave me great support today. I was unable to complete an order. She showed me very quickly and very precisely what I needed to do so that I could complete the order. Once again, thank you very much Olivia for your great support.

Adele's service was exceptional and tailor-made, fully deserving of those five stars. Her attentive listening and quick understanding of my needs made all the difference. With obvious expertise, she exceeded my expectations, providing creative and tailored solutions. Fluid communication and constant availability made the experience as efficient as it was pleasant. Adele excels in her field, combining attention to detail with a commitment to quality service. I highly recommend her services to anyone seeking an exceptional customer experience. Thank you, Adele, for your outstanding work!

I am writing this review to thank your team, Olivia, who helped me very efficiently and quickly. I had trouble re-authorizing the Dsers integration in my Shopify store and she helped me solve it quickly via email!
Thank you very much :)

I had a pleasure chatting with Sherry, a knowledgeable tech help desk. Sherry took her time to understand the issue, and went right to the point and get my questions answered and issue resolved. Sherry is also friendly and very patient with all my questions. It has been a good experience with Dsers so far, looking forward to my first sales.

Review Title: Exceptional Service and Problem-Solving by Alice at Dsers

As someone who is deeply involved in the e-commerce and affiliate marketing sector, I understand the critical importance of seamless integration and functionality in our digital tools. Recently, I encountered a perplexing issue with my two AliExpress accounts while managing my Shopify store. One account was efficiently sending products to the import list, while the other stubbornly refused.

In this moment of frustration, Alice from the Dsers support team emerged as a beacon of hope. Her patience was unparalleled, a quality that instantly eased my stress. It was not just her calm demeanor that impressed me, but her deep understanding of the system and her eagerness to dive into the problem.

Alice walked me through each step with the utmost patience, ensuring I understood the process and felt comfortable with the actions being taken. Her technical expertise shone brightly as she meticulously untangled the issue, displaying a commendable level of professionalism and knowledge.

What truly set Alice apart was her genuine care for my situation. She was not just resolving a technical glitch; she was helping a fellow human being find their footing in the often overwhelming world of online business. Her helpful nature didn't just resolve my issue; it also provided me with valuable insights and a better understanding of how to manage similar situations in the future.

In conclusion, my interaction with Alice was more than just a customer service experience; it was a learning journey. Her helpful, patient, and skilled approach not only solved my immediate problem but also enhanced my confidence in managing my e-commerce platforms. Alice is a true asset to the Dsers team, and her exemplary service deserves recognition and applause.