Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
12 novembre 2023

Very fast and satisfying solutions and Blanca was very kind and helpful!

FANCY MUSHROOM
Suisse
3 mois d’utilisation de l’application
DSers a répondu 14 novembre 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14 août 2023

I am actually surprised with how quick painless and friendly DSers-AliExpress's support is. Holly who helped me was very patient, quick to reply so I wasn't left waiting, provided pictures and very user friendly details on how to solve my fulfillment issue. Simple and easy to understand. Thanks Holly!

The Baby Bat Shop
États-Unis
5 mois d’utilisation de l’application
DSers a répondu 16 août 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 novembre 2023

thanks a lot for the help got it sorted in 10mins great response

UsefulGear
Royaume-Uni
Environ 2 mois d’utilisation de l’application
DSers a répondu 15 novembre 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 décembre 2023

Thank you Eden for you're great assist today!

TRENDGOATS
Pays-Bas
Environ un mois d’utilisation de l’application
DSers a répondu 11 décembre 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

10 février 2024

Très patient et présent

Auxprixfous
Canada
23 jours d’utilisation de l’application
DSers a répondu 16 février 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 septembre 2023

all thanks for Irene from costumer service for helping me to solve my issue about how to set tracking orders just in few minutes, he was so patient and fast to Guide me to solve it, thank you DSers and Irene for helping me making my store better.

Atlantic Store
Allemagne
7 mois d’utilisation de l’application
DSers a répondu 18 septembre 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

17 décembre 2023

Service parfait et rapide. Olivia est adorable ! Je recommande vraiment !

Lazy Lakes
France
9 mois d’utilisation de l’application
DSers a répondu 18 décembre 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

6 octobre 2023

Sally's help was invaluable, I have used many supports, but this one was the best and I will definitely remember it for a long time.

HubInnovate
Norvège
4 mois d’utilisation de l’application
DSers a répondu 9 octobre 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 décembre 2023

Seher hilfreich und schnellen problem lösen

Nurhome
Allemagne
3 mois d’utilisation de l’application
DSers a répondu 14 décembre 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 septembre 2023

Very attentive support, helped me quickly with what I needed. In particular, Catalina’s service. Thank you very much, excellent!

Novacase - As principais cases e acessórios para iPhone, Samsung e mais!
Brésil
Environ un an d’utilisation de l’application
DSers a répondu 27 septembre 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team