Avis (29 536)
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Great support from RITA
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Ralla was patient, kind, and a lifesaver! I signed up for Shopify/ DSers only a week ago, and had a lot of questions. I used the FB Messenger Chat option and had a quick reply in under a minute. I even left her hanging for 30 minutes while I was at work and she stayed with me the whole time until every question was thoroughly answered. She offered to log into my account to try and figure out the problems herself and sent detailed screenshots with bright red arrows and boxes to clearly show how to fix the issues. Thank you for your help Ralla :)
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Selena was extremely knowledgeable and helpful. She made sure she understood what I was trying to do and was able to clearly explain to me how I could do it within a minute. I truly did not expect my question to be answered so quickly and efficiently. The interaction was amazing. Thank you so much for your help Selena!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Had 2 issues I needed help with. Selena who was in charge of support made it super easy and quick to get to the bottom of my issues. Even taking screenshots etc to make sure fully understood.
Super helpful and informative! Thank you again Selena!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I am very satisfied with Isla's services today. She was very helpful and quick to respond.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
The support service was very efficient. Eden, with great agility and efficiency, presented the solution to the problem. This allowed us to continue - without interruption - with our services.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Eden helped me with a problem that I was unsuccessful in solving on my own. She understood the problem quickly and walked me through the steps (with screenshots) to tell me how to fix it! Thank you, Eden!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I was assisted by Sylvia. She helped me sort out stuff. Thanks.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
A very big thank you to Blanca who helped me preciously, this application is really great, it is easy to use
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Thanks for All Team on Dsers - for their quick Reply and support for Any Inquiries , Thank you for Selena she was very helpful and realiable
to client, She deserve FIVE STARS.
Tayseer
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team