Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
28 juillet 2023

Jenny, helped me so much getting my Ali account reconnected to Dser. I am very appreciative of the screenshots making it easy to see the steps I needed to take. The response was much quicker than expected, actually within minutes of the request for support. I am very grateful that I was able to get my customer orders processed and paid for in a timely manner, both for my customers sake, and making me appear as a good business owner.

NewEarth Universe Collections
États-Unis
9 mois d’utilisation de l’application
DSers a répondu 31 juillet 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 septembre 2023

I had a problem with some processing and asked for help, Lucas was the one who helped me, I confess that I was surprised by such agility, attention and politeness from this attendant, he deserves more than 5 stars! Congratulations and thank you Lucas!

AlexxCal
Brésil
6 mois d’utilisation de l’application
DSers a répondu 13 septembre 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

25 octobre 2023

Sherry was amazing! My questions where answered quickly and customer service was kind and respectful!

Pinkify Co.
États-Unis
Environ un mois d’utilisation de l’application
DSers a répondu 26 octobre 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 juillet 2023

Sherry did an amazing job helping me whenever I ran into issues! This app makes it very easy to find products and connect them to Shopify. I would recommend to anyone!

Drip Fitness
États-Unis
Plus d'un an d’utilisation de l’application
DSers a répondu 9 juillet 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1 mai 2023

As a new business owner still it was very important to get walked through in using the platform, DSER was very helpful in helping even walking me through situation.
thank you,

Roc City Products
États-Unis
12 mois d’utilisation de l’application
DSers a répondu 2 mai 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

31 octobre 2023

I was served by Ralla. Excellent customer service!

Relaxycare
Australie
5 mois d’utilisation de l’application
DSers a répondu 2 novembre 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 juillet 2023

Lily was amazing. Got my first organic order and Lily walked me through the process to make sure I got it right. Thank you so much for helping my shop be successful and the care they show for new sellers is amazing. THANK YOU LILY!!!! I wish I could buy you dinner... :)

The Kingdoms Threads
États-Unis
7 mois d’utilisation de l’application
DSers a répondu 23 juillet 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 juillet 2023

The customer service agent Raphael who I spoke with helped me process my first order! He made it super simple and got the problem fixed in no time. Thank you for helping me so quickly and he did it on the 3rd of July! Do you know how difficult it is to get reliable help the day before the 4th? This guy gets two thumbs up, A+++ service! He deserves a raise too!

ChillinVonDylanCo
États-Unis
3 mois d’utilisation de l’application
DSers a répondu 3 juillet 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

3 mai 2023

Chris helps us very much with our problem. I really appreciate working with him. Hopefully, we can work together in the future.
Thanks so much.

TechTidy
Allemagne
Environ un an d’utilisation de l’application
DSers a répondu 3 mai 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

21 octobre 2023

Alicia was awesome in solving my issues with currencies syncing etc! Good stuff!!!

Mindless Shoppers
Australie
9 mois d’utilisation de l’application
DSers a répondu 22 octobre 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team