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The products on Dsers were not appearing.
I sought support from you and Sylvia explained to me what was happening.
Thank you very much!!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Fui muito bem atendido por Ralla. Tive minha duvida solucionada rapidamente e me explicou como funciona. Mais uma vez, muito obrigado pelo suporte prestado!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Alice helped me in a heartbeat. So fast and quickly solved my problem.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
The Customer Support Representative I spoke to was very fast, reliable and easy to understand when they helped with my query. I recommend contacting them via Facebook Messenger for a much more speedier response time.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Satisfied with Sandy’s service ❤️
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Krystal was great!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Just got an order from my store and once i wanted to go further in DSers, the mapping wasnt good. Thankfully Wendy helped me out so fast and so kind. I would've given her 10 stars but 5 is the max. Thankyou Wendy!
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Dude - she went into my Dsers account and mapped out two different products on the one page. She showed me how to have 1 product for 1 variant option under the product, and then a different product for variant option 2 - all integrated on the same page. She was also very kind and wonderful to speak with
EDIT
isla - she also came in and helped me map my products again after my supplier changed the SKU's and made everything confusing for me. Problems all solved.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Tiffany was extremely helpful with both issues I had, she gave very helpful advice and tips and was very kind!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Alice was amazing !!!! I didn’t know there was a chat available and then once I did realize the help I got was basically immediate! She helped me solve my issue quickly and I sincerely appreciated the help! Thanks again!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team