Avis (30 354)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
9 mars 2024

Today I had the pleasure of receiving help from Aurora. I had some issues with shipping, and some products and she was extremely helpful!

She was very proactive, sending screenshots of what to do and where to fix my issues - and thanks to her I even ended up finding a cheaper supplier.
Great work and thank you! 10/10

Ifvifality
Royaume-Uni
3 mois d’utilisation de l’application
DSers a répondu 10 mars 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

30 mars 2024

Vivian was so helpful and went above and beyond in helping me with my issue as well as providing additional information! She was very fast and kind! Thanks Vivian!

Tech Touch Shop
États-Unis
5 mois d’utilisation de l’application
DSers a répondu 1 avril 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18 décembre 2023

DSers is amazing platform and the staff is wonderfull they are so helpfull and kind i have no words to explain about DSers team becuase they do the best for their users.i will always highly appreciated Isla and DSers theam and his efforts.Isla really have good and strong command over to support users with highly and amazing experience of knowledge. i sulot to isla keep up ur struggle and wish u the best of luck. may Allah bless and reward you isla. many many thanks

Apnalo
Émirats arabes unis
5 mois d’utilisation de l’application
DSers a répondu 20 décembre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 décembre 2023

Great app for dropshipping. with very efficient assistance, always quick to help.
Always on top. Like Marshall, Nathalie and others.
Keep it up, well done

Univers d'Ange
Suisse
Plus d'un an d’utilisation de l’application
DSers a répondu 7 décembre 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

11 juin 2024

Muito bom!

HyperPromo
Brésil
4 mois d’utilisation de l’application
DSers a répondu 12 juin 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

8 février 2024

Really slick process, and the customer support is actually amazing. I made a mistake, and they helped me through everything, sent me screenshots and were extremely clear and patient. Thank you Rin for all your help

Urban Tribe
Royaume-Uni
3 mois d’utilisation de l’application
DSers a répondu 11 février 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

19 mai 2024

Customer service was amazing! Super prompt and quick reply, my agent was Sherry. Honestly surprised how fast she responded lol, 5/5 service.

Batanola Store
Singapour
26 jours d’utilisation de l’application
DSers a répondu 21 mai 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

31 mai 2024

Raphael saved me lots of time and stress, thank you brother

My Store
Canada
15 jours d’utilisation de l’application
DSers a répondu 2 juin 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22 avril 2024

Excellent customer service from Adele. She help me to solve everything. Thank you and keep up your great work!

LAS GEMS
Suède
Environ un mois d’utilisation de l’application
DSers a répondu 23 avril 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 mars 2024

I got help by Rita from customer support, I was very satisfied with the service and the patience and help in solving the problem I had. I highly recommend the app and service that you don't come across every day.

Sooo
États-Unis
4 mois d’utilisation de l’application
DSers a répondu 19 mars 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team