Avis (26 425)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
29 octobre 2023

I had the pleasure of interacting with Via from customer support, and I couldn't be more delighted with the level of service I received. Via went above and beyond to assist me with my issue, and her dedication and professionalism were truly exceptional.

From the moment I reached out, Via was not only incredibly responsive but also displayed a deep understanding of the problem I was facing. She patiently listened to my concerns, provided clear and concise explanations, and worked diligently to find a solution. What truly stood out was her unwavering patience and willingness to help, ensuring that I felt valued as a customer.

Via's knowledge and expertise in her role were evident throughout our interaction. She resolved my issue efficiently and effectively, leaving me with a sense of relief and satisfaction that is hard to come by in customer support these days.

Not only did Via solve my problem, but she also took the time to follow up and make sure everything was working smoothly for me. Her genuine care for my experience was evident, and it made all the difference.

In a world where customer service can be hit or miss, Via is undoubtedly a shining star. She has set the bar high for what customer support should be, and I am grateful for the exceptional service she provided. I hope that her dedication and outstanding work are recognized and celebrated within your organization.

Thank you, Via, for your remarkable assistance and for going the extra mile to make my experience a positive one. You are a true asset to your team and the company as a whole.

I look forward to future interactions with your company, knowing that Via and her team are there to support customers like me.

Posh Heaven
Bulgarie
Environ 2 mois d’utilisation de l’application
DSers a répondu 30 octobre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 juillet 2023

TO CUSTOMER SERVICE THANK YOU FOR SENDING KYLIE TO MY RESCUE THIS YOUNG MAN SAVED MY BUSINESS.
THERE IS NO WAY I WILL NOT ASK FOR THIS YOUNG PERSON AGAIN HE WAS AWESOME AND VERY PROFESSIONAL AND KNEW HIS JOB TO THE END.

therightfitforall
États-Unis
Environ un an d’utilisation de l’application
DSers a répondu 31 juillet 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13 octobre 2023

I can say that I finally made my first sale! I wanted to make sure the fulfillment process went smoothly, and CYNTHIA was there to help me the entire way. All of my questions and concerns were addressed quickly with step-by-step instructions and helpful screenshots of what needed to be done what outstanding service and I look forward to this continued success. Thank you!

Nordic Nouv
États-Unis
Environ 2 mois d’utilisation de l’application
DSers a répondu 15 octobre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 janvier 2024

Aimee, provided excellent service, fast and efficient.

Heilor
Brésil
Environ 2 mois d’utilisation de l’application
DSers a répondu 15 janvier 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1 décembre 2023

Lucia was exceptional! Super patient, kind, and extremely quick to solve my problem!
Literally made my day :)

My Mini Styler
États-Unis
2 mois d’utilisation de l’application
DSers a répondu 3 décembre 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 juillet 2023

Dsers has been an absolute game-changer for my dropshipping business, serving as an indispensable intermediary for my website. With its effortless product sourcing, automated order processing, and real-time inventory sync, managing my online store has never been smoother. The platform's ability to set competitive pricing and control profit margins has allowed me to maximize revenue potential while maintaining a user-friendly interface that simplifies navigation. The efficient order tracking and reliable customer support further add to its appeal, ensuring a seamless and hassle-free dropshipping experience. Without a doubt, Dsers is a must-have tool for website owners involved in dropshipping, streamlining operations and propelling businesses to new heights.

Paw Pals Warehouse
Australie
4 mois d’utilisation de l’application
DSers a répondu 23 juillet 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 août 2023

Incredible service, they provided me with a live agent within moments. As all us business owners know this is invaluable. Appreciate all the support. Neva was very kind and caring along the way. And addressed all my needs in a prompt manner. It was a great experience and highly recommend. Easily 10 stars for Neva . Thanks !

kittycatsheaven.com
États-Unis
9 mois d’utilisation de l’application
DSers a répondu 31 août 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

7 novembre 2023

I contacted support and Irene was the one who helped me very quickly.
Solved my problem quickly.
I only have positive things to say about the support

Golden Choose
Portugal
4 mois d’utilisation de l’application
DSers a répondu 8 novembre 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

25 novembre 2023

Lucia was so helpful and quick to respond. I can't thank her enough and I will look forward to dealing with her in the future. Thanks again Lucia!!

Life Accessory Hub
Royaume-Uni
4 mois d’utilisation de l’application
DSers a répondu 26 novembre 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14 janvier 2024

Precisei de um suporte em meu pedido e fui atendida por Olivia.
Foi um excelente atendimento, me auxiliou do início ao fim, até concluir todo o pedido. Fiquei bastante aliviada por saber que posso contar com esse atendimento de qualidade.
Muito obrigada, Olivia!

Casa 104
Brésil
3 mois d’utilisation de l’application
DSers a répondu 16 janvier 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team