Avis (28 831)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
4 mars 2024

Great customer service. Sandy does not deserve a 5 star review but a 6 start review plus a golden star.

Luxoriom
États-Unis
3 mois d’utilisation de l’application
DSers a répondu 5 mars 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

30 janvier 2024

I am delighted to share my experience with DSers and, more importantly, the outstanding service provided by Neva. Her assistance has been invaluable, and her dedication to ensuring customer satisfaction is truly commendable.

Neva's prompt and helpful responses have made my journey with DSers not only efficient but also enjoyable. She goes above and beyond to address any concerns or queries, making the entire experience smooth and hassle-free.

I wholeheartedly recommend Neva for her excellent customer service. If you're looking for a seamless experience with DSers, Neva is the go-to person. Thank you, Neva, for your exceptional support!

My Store
Australie
4 mois d’utilisation de l’application
DSers a répondu 31 janvier 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

10 mars 2024

very kind and responsive support, all my problems were solved in a couple of minutes, thank you

elektropark
Estonie
3 mois d’utilisation de l’application
DSers a répondu 11 mars 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20 novembre 2023

So far i had a great experience with dsers. It is my first time working with them and the assistance team especially CHRIS (the one that helped me) was just amazing, very nice and very helpful, i could not ask for better service and assistance. Thank you.

Koala
Portugal
3 mois d’utilisation de l’application
DSers a répondu 21 novembre 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

13 octobre 2023

I can say that I finally made my first sale! I wanted to make sure the fulfillment process went smoothly, and CYNTHIA was there to help me the entire way. All of my questions and concerns were addressed quickly with step-by-step instructions and helpful screenshots of what needed to be done what outstanding service and I look forward to this continued success. Thank you!

Nordic Nouv
États-Unis
Environ 2 mois d’utilisation de l’application
DSers a répondu 15 octobre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14 novembre 2023

I had an issue I wasn't been able to resolve myself so I went to DSers support and through the whole time, servicer under the name Emma was trying to help me. It took hours, but it's already working. If I'll have some future issues I feel no pressure to use DSers support again. Much more appreciated live support in comparison with other corporate help centers. Thank you, I hope everything will be this nice from now on.

Skincure
Tchéquie
Environ 2 mois d’utilisation de l’application
DSers a répondu 15 novembre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 avril 2024

Excelente atendimento. Rápido. Resolveu meu problema de agora e problemas futuros. Muito obrigado

Shop Garantido
Brésil
7 mois d’utilisation de l’application
DSers a répondu 23 avril 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

8 novembre 2023

Oh my gosh, such great expertise from my agent Amity. I'm sure she was a bit frustrated with me but she helped me step by step. Thanks so much for such great customer service!

PinkBerry Studios
Canada
Plus d'un an d’utilisation de l’application
DSers a répondu 9 novembre 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 janvier 2024

Awesome App! My products are connected with just a few clicks
BIanca helped me quickly and effective, thank you for the support

Vallenciaga
Brésil
9 mois d’utilisation de l’application
DSers a répondu 24 janvier 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

11 mars 2024

Worked with Lucy today and she was absolutely amazing being a newbie I’m so lost but she was pleasant kind and very patient with helping me now I’m very happy I chose Dsers as my Dropshipping partner

Top Tech Shop
États-Unis
Environ 2 mois d’utilisation de l’application
DSers a répondu 13 mars 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team