Avis (28 889)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
30 septembre 2024

The process is very collaborative, communication with the client is very timely, and they are also willing to help with other dropshipping-related issues. The experience is excellent.

Pawxmasduo
États-Unis
1 mars 2024

Im glad Isak took my chat, helped me on everything i need it and provide me a 5 star quality service, patient, he listen and answer every silly question i had, and help me to fix my problems.

Snuggle Bundle Shop
États-Unis
Environ un mois d’utilisation de l’application
DSers a répondu 3 mars 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

31 mars 2024

Tiffany was really helpful to me and has helped me overcoming a business issue with an order.

Vivari Livings
Suisse
9 jours d’utilisation de l’application
DSers a répondu 1 avril 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

31 décembre 2023

When I encountered a problem, I contacted support. There I met Irene, she was very kind and responsive to me, and also helped me solve my problem very quickly, for which I am very grateful to her!

The Empress Artwork
Allemagne
12 mois d’utilisation de l’application
DSers a répondu 3 janvier 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14 janvier 2024

I worked with Cynthia today and I must say she deserves 1000 GOLD STARS. She provided EXCEPTIONAL SUPPORT. I was beyond impressed. Whoever her boss is, she deserves a RAISE! Thank you Cynthia for being so knowledgeable and helping me with the kinks I had. All is solved. :)

Jewelry For Keeps
États-Unis
Plus d'un an d’utilisation de l’application
DSers a répondu 16 janvier 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

30 octobre 2023

Customer service by Wendy

All i can say is THANK YOU!!! Wendy has been so helpful tonight!! I was in complete panic and stress mode with my issues and she has sorted all of them for me! To be honest I can't put into word how grateful I am for the help she has given to me tonight.

The Pet Haven
Royaume-Uni
8 mois d’utilisation de l’application
DSers a répondu 1 novembre 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 mars 2024

Cynthia, was very nice. she help me threw all the steps including find new product even check on me to see if everthing was good and sent me links to help. she was patient with me asking all theses question. awsome help thanks

Barkley Place
États-Unis
5 jours d’utilisation de l’application
DSers a répondu 24 mars 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

3 décembre 2023

Very easy and smooth order process. I had an issue with my connected account on AliExpress and Ralla from Customer Support was super helpful and very quick in providing both the solution and suggestion on best practice. My problem was solved in no time and a really big stress just got off my back! Thanks Ralla!

Otinane Stores
Chypre
Environ 2 mois d’utilisation de l’application
DSers a répondu 4 décembre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 avril 2024

Emma at was fantastic! Knowledgeable and friendly, she made resolving my issue a breeze.

Ecomique
Canada
4 mois d’utilisation de l’application
DSers a répondu 25 avril 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

10 mars 2024

very kind and responsive support, all my problems were solved in a couple of minutes, thank you

elektropark
Estonie
3 mois d’utilisation de l’application
DSers a répondu 11 mars 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team