Avis (30 329)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
2 janvier 2024

I had a situation with a supplier and the country I got the order from, Alice helped me in sorting it out and making my order succesfull, can't thank her enough. Great job!!

Ishan24service
Australie
11 mois d’utilisation de l’application
DSers a répondu 15 janvier 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 février 2024

I had a problem and contacted customer support. I was received by a great customer support RIta. She helped me a lot and made sure that all my problems were solved.
Great customer support.

Hubbure
États-Unis
4 mois d’utilisation de l’application
DSers a répondu 16 février 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

11 février 2024

Got provided an excellent service by Chrissy. This app and customer support are really good and helpful and everyone should try using it!

Suctiva©
Pays-Bas
4 mois d’utilisation de l’application
DSers a répondu 16 février 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

7 avril 2024

I had a fantastic experience with DSers Messenger customer support. The representatives were incredibly knowledgeable and provided immediate responses to my inquiries. Their support was top-notch, and they were able to address all of my concerns effectively. I highly recommend DSers Messenger for their exceptional customer service!

JVMC LuXes
États-Unis
4 mois d’utilisation de l’application
DSers a répondu 9 avril 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 mai 2024

Irene & David were super helpful with a concern I had!

ThorBox
États-Unis
4 mois d’utilisation de l’application
DSers a répondu 20 mai 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 avril 2024

Jenny was extremely helpful in the messenger app. She fixed a mapping issue on a product that was out of stock and allowed me to complete my order for my client within minutes. I am overjoyed. THank you!! DSERS- Hayley From Shop Sultry

Shop Sultry
États-Unis
Environ un mois d’utilisation de l’application
DSers a répondu 10 avril 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

12 mars 2024

I encountered a significant issue with my DSers shipping information, but fortunately, Irene stepped in and guided me through the solution effortlessly. She not only clarified the process using images but also responded promptly, making the entire experience smooth and efficient. A big thank you to Irene for her great assistance.

Gowora
Belgique
Environ 2 mois d’utilisation de l’application
DSers a répondu 13 mars 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19 décembre 2023

Marshall He is very nice and helped me very quickly with the problem. The perfect employee in the perfect place. I wish there were more people like that. Thanks again for your help

Galaxyshop
Pologne
3 mois d’utilisation de l’application
DSers a répondu 20 décembre 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 juin 2024

Ralla help me with my problem and i want to thank her

My Store
Israël
5 jours d’utilisation de l’application
DSers a répondu 4 juin 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 décembre 2023

Very easy and smooth order process. I had an issue with my connected account on AliExpress and Ralla from Customer Support was super helpful and very quick in providing both the solution and suggestion on best practice. My problem was solved in no time and a really big stress just got off my back! Thanks Ralla!

Otinane Stores
Chypre
Environ 2 mois d’utilisation de l’application
DSers a répondu 4 décembre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team