Avis (29 825)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
16 janvier 2024

Bianca helped me getting my first order right very promptly and accurately, with screenshots of what I needed to do. Thanks!

The Conscious Sippers Club
Australie
7 mois d’utilisation de l’application
DSers a répondu 17 janvier 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22 avril 2024

I want say that the service, for me Bianca, was perfect, fast and helpful response!

ToddBowl™
Roumanie
29 jours d’utilisation de l’application
DSers a répondu 23 avril 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

1 juin 2024

I contacted customer support for clarification on locations where they can dropship and also details of suppliers. Wendy, the customer support agent who assisted me, was very prompt in response and helpful. Even providing me screenshots on where to go to take me to where I can see further info. Great customer support!

ayreezofficial
Qatar
34 minutes d’utilisation de l’application
DSers a répondu 2 juin 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 novembre 2023

I deal with a variety of customer service & support reps as well as many technical support help desks. In the last few years if they listen to my question or concern I get a robotic preapproved answer, never actual help. Today when I contacted DSers I was immediately connected with a representative that never made me repeat my question. He actually listened the first time and responded immediately with an answer! I am beyond impressed and excited to with with DSers in the future. FABULOUS. Made my day is not even close to how I feel right now.

My Store
États-Unis
4 mois d’utilisation de l’application
DSers a répondu 23 novembre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 janvier 2024

I, a newcomer, am currently navigating through my work journey and cannot express enough satisfaction with the dedicated assistance provided by Lucia. With enthusiasm and professionalism, Lucia has been a reliable anchor, helping me overcome challenges and smoothly accomplish tasks. Lucia's efforts and support have truly enhanced my working experience, and I want to sincerely express my gratitude. Thank you, Lucia, for being a companion and a valuable support!

hypulchra
Royaume-Uni
11 mois d’utilisation de l’application
DSers a répondu 17 janvier 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

3 avril 2024

Communication with Marry was the best experience of my life! The support was at the highest level! Throughout the conversation, I felt that they sincerely wanted to help me solve my problem. It was just wonderful and I want to express my gratitude to Dsers for Marry ☺️

Doggie world
États-Unis
2 mois d’utilisation de l’application
DSers a répondu 6 avril 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

22 février 2024

I had a problem to unlink some of my shops, I asked some help and Aimee helped me really efficiently and fastly found a solution to fix my problems. Thanks again !

ShapeWears
France
5 mois d’utilisation de l’application
DSers a répondu 25 février 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Modifié le 13 avril 2024

Amazing Support! Especially Shelly solves all my issues immediately. Wish all support were just as quick, nice and knowledgeable!

RY MARKET PLACE
États-Unis
Environ un an d’utilisation de l’application
DSers a répondu 16 février 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

9 mai 2024

Lena Thank you for your help.
Quick respond.

Alepeak
Royaume-Uni
Environ 2 mois d’utilisation de l’application
DSers a répondu 12 mai 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

15 mai 2024

I would like to express my immense gratitude to the DSers team, and especially to Villanelle from support, for their incredible help and assistance. I had some difficulties with configuring my application, but thanks to Villanelle's professionalism and knowledge, everything was quickly and efficiently resolved.

Villanelle was not only extremely helpful but also very kind and patient. She walked me through the entire process step by step, ensuring that everything was working as it should. Her prompt responses and clear instructions made me feel confident and valued as a customer.

I am extremely satisfied with the level of service I received and highly recommend DSers to anyone looking for a reliable order management tool. Once again, a huge thank you to Villanelle for her exceptional help!

Esteticum
Pologne
Environ 2 heures d’utilisation de l’application
DSers a répondu 16 mai 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team