Avis (30 302)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
21 janvier 2024

Spoke with Vivian on 01/21/24 for probably close to an hour and a half. I am new at DSing, but seasoned at selling. So that left me in a position with an unexpectedly large volume of orders to process and no idea at all what I was doing. It wasn't pretty. We had duplicate orders imported from eBay, no idea how to map everything...I can't begin to list everything, to be honest. Vivian assisted me with not only mapping everything but also taking screenshots to make sure she was providing me with the products I wanted. In addition, I was also asking another zillion questions. After this long interaction, I am certain I am not even entertaining any apps other than DS, and seriously, please, give VIVIAN a raise! She saved my business and helped me feel confident.

Breeze!
États-Unis
Environ un mois d’utilisation de l’application
DSers a répondu 23 janvier 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

31 janvier 2024

I had my appointment with Wendy and I just loved it! He was polite, kind, attentive and showed me everything! He answered all my questions. The best part is that it's a humanized chat. It's become my favorite Dropshipping support. I recommend Dsers, especially Wendy!

Loja Acha Fácil
Brésil
10 mois d’utilisation de l’application
DSers a répondu 3 février 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 janvier 2024

I had issues with certain areas of the products and the price of the products for one of my orders and Rin was amazing and managed to sort out all the issues, going out of the way as to search for alternative products with a better price. Once everything was sorted I could order the products for my customer. Great job, five stars :)

Jolly Joy Time
Royaume-Uni
Environ 2 mois d’utilisation de l’application
DSers a répondu 21 janvier 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5 mars 2024

Wanted to leave a quick note on Villanelle. Provided great detailed solution on my issue with few different orders.

Really happy with Villanelle.

Kiss & Lace
Royaume-Uni
4 mois d’utilisation de l’application
DSers a répondu 10 mars 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

11 janvier 2024

Really great support very fast and reliable Krystal helped me directly and was able to help me solve the problem. Thank you very much

Speeding
Allemagne
12 mois d’utilisation de l’application
DSers a répondu 15 janvier 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

22 avril 2024

Great Product Supplier... GREAT Customer service by Sherry... she definitely helped with getting my orders processed quickly and efficiently... Super customer care by her!!! a definite 5 STAR customer service rep!!!!

Bright Star Merch
États-Unis
Environ un mois d’utilisation de l’application
DSers a répondu 24 avril 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 avril 2024

Many thanks to Irene for helping me solve my problem, very professional, polite and quick to reply, thanks again! Dsers assistance is absolutely perfect!

Bling Paris
France
4 mois d’utilisation de l’application
DSers a répondu 14 avril 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

7 mai 2024

Sandy helped me a lot. Great service and customer support. She guided me very clearly and patiently. This app is very easy to use and fulfillment. Love Dsers

uniquehomegadget
Viêt Nam
Environ 2 mois d’utilisation de l’application
DSers a répondu 8 mai 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 octobre 2024

OTIMO ATENDIMENTO, RAPIDO, E O MELHOR, RESOLVEU O PROBLEMA.

MAX Store
Brésil
Environ 19 heures d’utilisation de l’application
DSers a répondu 24 octobre 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

1 mai 2024

thanks to Rfimp for solving my problem quickly and for showing me how to do it next time great service!

Merlude
Canada
21 jours d’utilisation de l’application
DSers a répondu 5 mai 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team