Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
10 octobre 2023

I had a problem with my account setting then I met Una and she helped me out from my problem and my talking experience was very good with her she provided me Excellent help and customer service if I will get any chance in future and I need help from DSers so I wish she will be there to help me.

dropzzy
Australie
6 jours d’utilisation de l’application
DSers a répondu 11 octobre 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

31 mai 2023

Tracy has helped me a lot today. I've learned too much.
There were so many things I didn't understand, but I can do them now

KESOVE trendshop
Allemagne
11 mois d’utilisation de l’application
DSers a répondu 1 juin 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

14 novembre 2023

Great costumer service thank you Sylvia !

Simpliuse
Canada
3 mois d’utilisation de l’application
DSers a répondu 16 novembre 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

21 août 2023

Bruna was very helpful in explaining how the tracking numbers can sync to PayPal with the basic plan. I was not using PayPal as a payment method until now because I was unsure how it worked.

RAMENGLOW
États-Unis
7 mois d’utilisation de l’application
DSers a répondu 23 août 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 octobre 2023

Amazing support team, even when you are in free plan they are ready to help in a minutes of time they are there to help.

Very very impressive and recommended.

BOGA365.COM
Inde
12 jours d’utilisation de l’application
DSers a répondu 19 octobre 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 août 2023

Great import and tracking tools, very easy to set-up. Customer service is also really fast, they get back to you in under a 2 minutes. I would highly recommend DSers!

Trade-Emporium
Royaume-Uni
4 mois d’utilisation de l’application
DSers a répondu 10 août 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

6 août 2023

I usually don’t leave reviews. However, I was very pleased with Dser support team. I was having issue figuring out how to fulfill orders and get tracking . Frustrated I decided to reach out to Dser’s support team. They helped me VERY quickly and Was very thorough. Only took less than 15 mins to help and made they very easy to understand. I HIGHLY RECOMMEND!

Wellnessgearnow
États-Unis
3 mois d’utilisation de l’application
DSers a répondu 7 août 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 août 2023

Zoe was a great help and solved my issue. Would definitely recommend to support others. Quick response and was patient. Thank you!

Outstanding World of Goods - Ahmed Ahmed
États-Unis
Environ un an d’utilisation de l’application
DSers a répondu 27 août 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 août 2023

Jully was extremely helpful!!!!! I paid for a website developer whom assured me my orders would be auto fulfilled well I got my first order today and to my surprise the supplier my web developer chose didn’t ship! When I tell you I wanted to cry Jully spent close to 2 hours helping me get set up with the right supplier and getting my first sale processed! Amazing job Jully!!!

SwiftFix Haven
États-Unis
Environ 2 mois d’utilisation de l’application
DSers a répondu 20 août 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Modifié le 3 avril 2024

I want to update my review with another 5 stars. for real this has to be the best customer support team, they respond within minutes with screenshots and full solutions. Thank you Lucy!

Macrofashion1
Émirats arabes unis
Environ un an d’utilisation de l’application
DSers a répondu 11 mai 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team