Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
30 septembre 2023

Awesome support!! As a newbie, I ran into an issue at the get go. Did not have to wait much on messenger to get support. Thanks Holly for the help!

Zengvo Home
États-Unis
5 mois d’utilisation de l’application
DSers a répondu 3 octobre 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30 septembre 2023

Olivia, was very helpful, kind and nice in helping me. Alone I was taking too long to solve problems that with her I solved in an instant.
Thank you

Infinitylumi
Allemagne
9 mois d’utilisation de l’application
DSers a répondu 3 octobre 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

15 novembre 2023

Neva me ajudou muito, atendimento super eficiente

VersaUteis
Brésil
2 mois d’utilisation de l’application
DSers a répondu 16 novembre 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

26 novembre 2023

Sandy was very helpful in solving my issue!

Cinderella
Nouvelle-Zélande
12 jours d’utilisation de l’application
DSers a répondu 27 novembre 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11 août 2023

olivia was reassuring, perspicacious and very professional, she understood my problem just after the first message I sent her,

I advise you to take the time to properly formulate your question by adding context, and giving all the information she may need to best respond to your request and I can assure you that she will do an excellent job.

Gpadlock
France
Environ un mois d’utilisation de l’application
DSers a répondu 13 août 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

25 novembre 2023

Neva was such a great help in addressing my issues!

Line Light
États-Unis
12 jours d’utilisation de l’application
DSers a répondu 26 novembre 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

7 octobre 2023

emma was very helpful i send a massage in 20 seconds she replied to the messages immediately and she was very helpful i was struggling with something she helped me solve the problem that i could find a solution for it

robotmagic
États-Unis
Environ 2 mois d’utilisation de l’application
DSers a répondu 9 octobre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 juin 2023

I did the wrong order fulfillment and connected on Dsers chat for assistance. I was assisted by Tracy. She was so patient and friendly. She helped me to provide the necessary information she needed to fix the issue. I highly recommend Dsers chat. I highly recommend Tracy.

Enina
États-Unis
Plus d'un an d’utilisation de l’application
DSers a répondu 29 juin 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

17 août 2023

Jully was so kind. Helped me a lot.
She done my order for me, manually placed then since it had an error in on aliexpress.

Really do recommend them, VERY VERY reactive and FAAAAst.

Have a great day my DropShipping friends Millionnaires.

Sourire Shop
France
2 mois d’utilisation de l’application
DSers a répondu 20 août 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14 septembre 2023

Via was incredibly helpful, guiding me through each step with patience and clarity. Every question I had was promptly answered, and I'm delighted to give such a professional customer service a full 5-star rating.

Made of Stars
Allemagne
4 mois d’utilisation de l’application
DSers a répondu 18 septembre 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team